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“Excellent hotel in a pleasant city”

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NH Collection Plaza Santiago
Ranked #38 of 202 Hotels in Santiago
Certificate of Excellence
Reviewed April 16, 2013

Business or pleasure? Doesn't matter. This hotel will provide you a very good stay in this modern and progressive town that is Santiago. Location is perfect: subway, mall and supermarket are few steps away. Perfect staff, kind concierge service, clean and comfortable. Forget about the 'suits' in the lobby, enjoy it.

Room Tip: Ask for a room with view to the Andes
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  • Stayed: April 2013, traveled as a couple
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Thank Edson_O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed April 9, 2013

Location of Radisson is opposite a big shopping centre which was quite convenient for our short stay in Santiago.

The rooms were clean, reasonably sizable and beds were comfortable enough. No issue with noise. Our rooms were not ready when we checked in, but we showered in the gym before heading out to wait for our rooms.

Staff were friendly and helpful.

Breakfast was quite good, with a pretty good selection of food for this quality of hotel.

The only negative was that I was charged USD$10 extra upon check-out. I asked why, and the lady said because the booking was only for one person and I had two people in my room. That is absolute rubbish because the booking was for 2 people, and why should it matter anyway whether there was one or two people in the room? Also, we were a group and another couple in our group on the same booking was charged $10 less. Anyway, I didn't have time to argue because my car was waiting outside to take me to the airport. I have tried to follow this up over email since, but they have repeated the same line saying the extra charge was for the extra person. All in all, not a big deal but there comes a point where you should just agree that the customer is right, otherwise it will end up in a review like this!

  • Stayed: December 2012, traveled with friends
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1  Thank Stan Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 8, 2013

This hotel is well located and the rooms are comfortable and clean. Just across the street is the new Costanera center, a fabulous 500 store modern mall. It is also close to the subway, a clean easy way to get around the city. There a lot of eating places nearby including the best steak we have ever had at the Santabrasa Steakhouse. There is a good complimentary breakfast in the hotel included in the rate. Be aware that the hotel info says the room can be held for late check out until 6 pm, but that is not so easy to do. We had a lot of luggage for two couples and that would have been a nice accommodation. A lot of planes going to the US are at night, so you can get a whole day of sightseeing before leaving. Even though this is at a busy intersection, the rooms are sound proof and there is no noise from the outside.

  • Stayed: March 2013, traveled with friends
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Thank jag33437
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 6, 2013

I have been in this property several times along the last 15 years. Some modernization has occurred, but they still have the basic decoration. Nevertheless is a very nice place to stay, very near to the Tobalaba subway station from where you can move anyplace in Santiago. A new just built ultra-modern shopping mall is just across the street, where you can find anything you may ever need. Breakfast is good, but does not have the wide variety of options you find in other hotel chains. Service, however is top notch, with very friendly personnel always available to help you find a place, get a taxi or book a restaurant.

  • Stayed: March 2013, traveled on business
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Thank Lmadrid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 28, 2013

Excelent property, located just in front of La Costanera Shopping Center. Close to anything one can need, either in a business or leisure trip. Great apartment, amazingly free & fast WiFi in the room, outlets to recharge all appliances & gadgets, staff extremely courteous and efficient. Certainly will come back and recomend to friends and colleagues.

Room Tip: You can either book through Expedia.com or via your agent in town (in our case, we used the SCEL'...
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  • Stayed: March 2013, traveled on business
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1  Thank F_Otero1962
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 24, 2013

I have to say from all the glowing reports below I thought I was going to walk into one of the best Radissons around however this was not the case.

The hotel is in desperate need of a bit of a re-furbishment. I mean my half my bathroom was carpeted, HOW 80's is that!!

Still overall this hotel is ok if you are into staying at chain hotels. I was in Santiago for one night in transit and chose chain over boutique simply cos I was travelling alone and wanted some consistency in where I stayed.

So the staff were great, the breakfast was good too, everyone had great English, you get a free Pisco Sour at the bar which is a nice touch and the hotel is located next to the biggest shopping mall in town and not far from the trendy areas.

Overall pretty standard stuff and as expected, experienced travellers will not be blown away.

  • Stayed: March 2013, traveled solo
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1  Thank superpang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 19, 2013

Great location and staff is very friendly. Next to a mall and sight-seeing tours. A lot of resturants within walking distance if you do not want to eat at the hotel the entire time. Do not have one complaint with this place. The breakfast in the morning was great. I would come back to this place.

  • Stayed: February 2013, traveled on business
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1  Thank zfelda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about NH Collection Plaza Santiago

Address: Avenida Vitacura 2610 | Las Condes, Santiago 7550098, Chile
Phone Number:
Location: Chile > Santiago Metropolitan Region > Santiago
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Romantic Hotel in Santiago
#12 Spa Hotel in Santiago
#17 Business Hotel in Santiago
#18 Family Hotel in Santiago
#20 Luxury Hotel in Santiago
Price Range: $147 - $253 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — NH Collection Plaza Santiago 4*
Number of rooms: 159
Official Description (provided by the hotel):
The NH Collection Plaza Santiago hotel is located in the financial heart of Chile’s capital city alongside some of Santiago’s other tourist sites and attractions. The NH Collection Plaza Santiago hotel has 159 rooms, a fully-equipped gym, an indoor pool and a spa. Free Internet access and work spaces perfect for business guests. ... more   less 
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Also Known As:
Radisson Santiago
Santiago Radisson

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