Let's start with the good. The hotel had a pretty good buffet breakfast. I say pretty good because while the options were good we had just recently stayed at another hotel where the breakfast buffet was outstanding. The room had a good view from the seventh floor the traffic was barely audible.
The not so good. I found the hotel lobby staff cold and unfriendly. Every time we walked into the hotel I felt unwelcome. When we tried to make reservations for a taxi through the lobby staff we were ignored for five minutes before we left. The rooms were small and seemed outdated and the air conditioning system sounded like a truck starting every ten minutes.
Overall probably a good hotel if you're on business but it was not the hotel we expected based on other reviews.
- Official Description (provided by the hotel):
- The NH Collection Plaza Santiago hotel is located in the financial heart of Chile’s capital city alongside some of Santiago’s other tourist sites and attractions. The NH Collection Plaza Santiago hotel has 159 rooms, a fully-equipped gym, an indoor pool and a spa. Free Internet access and work spaces perfect for business guests. ... more less
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- Also Known As:
- Radisson Santiago
- Santiago Radisson