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“Comfortable, quiet and convenient.”
Review of Hotel Galerias

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Hotel Galerias
Ranked #71 of 196 Hotels in Santiago
Melbourne, Australia
Level Contributor
177 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
“Comfortable, quiet and convenient.”
Reviewed September 22, 2013

A very pleasant hotel within easy walking distance to Plaza de Armas and Centro Indigena. The staff were friendly and cooperative and we were able to secure an extra late check out as we had a midnight flight out of Santiago. The rooms are well appointed, comfortable and quiet. Due to the atrium style there is a feeling of open space throughout the hotel. An ample breakfast is available daily and the restaurant meals and service are also of a high standard. We'd have no hesitation in staying there again on our next visit to Santiago.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kevin G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlmaCruz2, Guest Relations Manager at Hotel Galerias, responded to this review, September 25, 2013
kevin, we would like to thank you, for taking the time to write this review.
we will show it to our staff, so they will be recognized by their good job
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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864 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (51)
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Auckand
Level Contributor
218 reviews
88 hotel reviews
common_n_hotel_reviews_1bd8 129 helpful votes
Reviewed July 5, 2013

This hotel is comfortable attractive with nicely appointed rooms. Breakfasts fine if a little uninspiring.
When you first enter hotel it is a plain Jane but when inside it is very attractive and unusual. Service excellent.
We had one meal in the restaurant and it was extremely good. Service and food could not be faulted.
Location good and central. The town was closed due to elections when we were there so there were no open restaurants or shops nearby but I'm sure on normal days the hotel would be perfectly located.
We would give this hotel 5 stars if tea and coffee had been provided. As it was you had to pay exorbitantly for tea bags and coffee to make in the room. Come on guys, you have a great hotel. Why spoil it with this small factor?

Room Tip: When we asked for an extra luggage rack it was delivered immediately. This is unusual and was very m...
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  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank AndyAuckand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlmaCruz2, Manager at Hotel Galerias, responded to this review, July 8, 2013
Galerias Hotel is to provide better service and their opinions help us meet our shortcomings.

Best Regards!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gerringong, Australia
Level Contributor
50 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed June 30, 2013

We stayed here for a night at the beginning of our Sth American holiday, & again for a night at the end. Very well positioned, with an easy walk to the main plaza (good for people watching) & older part of town. Staff were very helpful & allowed us an extra late checkout at no extra cost as we had a late flight. A little noisy one night as there were some rather loud ladies returning to their rooms near ours.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Robyn55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlmaCruz2, Manager at Hotel Galerias, responded to this review, July 3, 2013
Galerias Hotel is to provide better service and their opinions help us meet our shortcomings.

Best Regards!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed June 22, 2013

Nothing to flashy about this one but a good solid performer and definitely a hotel to be recommended for a stay near the city centre of Santiago. The hotel is built in the older atrium style which gives one the open feeling within the building. No small or narrow corridores here which contributes to a very peaceful nights sleep especially on the higher levels.
Rooms are of a good size and have all the modern amenities. Breakfast is served on Level 6 and is of good quality and variety. Recommended for business travelers who have business in the city or tourists alike.

  • Stayed May 2013, traveled as a couple
    • Value
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    • Cleanliness
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Helpful?
3 Thank Richard H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlmaCruz2, Manager at Hotel Galerias, responded to this review, June 25, 2013
Galerias Hotel is to provide better service and their opinions help us meet our shortcomings.

Best Regards!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Campinas
Level Contributor
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed June 3, 2013

Walking distance from most monuments and places to see. Friendly staff and great catering service. Clean, very well located. Nice environment and facilities. An oasis downtown Santiago. Nice bar, restaurant and staff.

  • Stayed August 2012, traveled as a couple
    • Value
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    • Cleanliness
    • Service
Helpful?
3 Thank Eliana P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlmaCruz2, Guest Relations Manager at Hotel Galerias, responded to this review, June 4, 2013
Thank you very much for your comments, hope you stay with us in an upcoming opportunity
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
BUNBURY
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed June 1, 2013

My wife and I stayed at this hotel for a few days in April and May 2013. It is well located within walking distance to shopping precinct and tourist facilities in Santiago. Very friendly and helpful staff. Excellent restaurant and bar facilities - you must try Romerson's special Pisco Sour in the bar! Can recommend this hotel whether you are staying for just a day or longer in Santiago.

Room Tip: We never found the hotel noisy in any way but you may ask for one of the rooms away from the street...
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  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank DAVID H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlmaCruz2, Guest Relations Manager at Hotel Galerias, responded to this review, June 4, 2013
Thank you very much for your comments, we will congratulated Romerson for his exquisite Pisco Sour
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
the Netherlands
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed May 28, 2013

This hotel is very centrally located in Santiago, so you are at wlaking distance of a couple major attractions. Yet it is a quiet place. Very charming, they have Moai (giant statues) from Easter Island in the hotel; not the real ones, so you can actually touch them.
The layout of the building is somewhat strange, lobby on the ground floor and then nothing on the first 6 floors. The restaurant serves really great food, we came in late so went there the first evening, but then went back for the other dinners as well. They also have a nice swimming pool.
Inside the lobby around the restaurant, the building is dark since there is no daylight. The room we had was nice, although some things are getting older and could use a bit of maintenance.

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sijmen S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlmaCruz2, Manager at Hotel Galerias, responded to this review, May 31, 2013
Galerias Hotel is to provide better service and their opinions help us meet our shortcomings.

Best Regards!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Galerias

Property: Hotel Galerias
Address: San Antonio 65, Santiago 8320263, Chile
Phone Number:
Location: Chile > Santiago Metropolitan Region > Santiago
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
#35 Luxury Hotel in Santiago
#36 Family Hotel in Santiago
#44 Romantic Hotel in Santiago
#45 Business Hotel in Santiago
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Galerias 4*
Number of rooms: 162
Reservation Options:
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Also Known As:
Hotel Galerias Santiago

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