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Hotel Panamericano
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Reviews (1,252)
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All reviewsla monedagreat locationpresidential palacecentral locationhotel wifiwalking distancelarge flat screen tvbig bedpriced hotelwould stay here againmain sightsroom safeplaza de armasmini barnice hotelbuffet breakfastchilli
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Reviewed February 25, 2013

Hotel Panamericano is an excellent option if you are in Santiago for business, their location and price is very good. We paid $75 for 1 night double room. Everything else is OK. Personnel wasn't very informative until we asked.

  • Stayed: December 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Xavier-Curtec
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pedro F, Public Relations Manager at Hotel Panamericano, responded to this reviewResponded March 12, 2013

Hi Xavier,

We appreciate you took the time to write about your experience at our hotel. Indeed our prices are quite reasonable for the quality we offer.

Regarding our staff not being informative enough, we thank you for sharing your insights since it help us to always keep improving our services.

Shall your travel plans bring you back to Santiago we hope to see you again.

Very best,

Hotel Panamericano
PR Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 17, 2013

Located just a few steps from La Moneda and Plaza de Armas, with easy access to metro. The biggest hotel beds I've ever seen, friendly staff and on top floor you can even have boxing lessons. Breakfasts are modest but fine.

  • Stayed: March 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank gringo30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pedro F, Public Relations Manager at Hotel Panamericano, responded to this reviewResponded February 18, 2013

Hi,

Thanks for your kind words and for sharing them with us. We are very glad to hear that you enjoyed our hotel. It was truly our pleasure having you here as a guest.

We hope to see you again in the near future.

Very best,

Hotel Panamericano
PR Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 5, 2013

I had to moved from the infested plaza the armas hostal to the panamericano hotel, what a beautiful surprise .the rooms are huge with all the amenities of. 5 star hotel, great service, great location ,super clean, free bottle water and chocolate in your room

  • Stayed: February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank ciburg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pedro F, Public Relations Manager at Hotel Panamericano, responded to this reviewResponded February 11, 2013

Hi,

Thanks for your kind words about our hotel. It was our pleasure having you as our guest in recent days.

If your travel plans bring you back to Santiago, we hope to see you again.

Very best,

Hotel Panamericano
PR Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 23, 2013

We had an unexpected <1 day layover in Santiago so we chose this hotel based on its convenient location. It's very easy walking distance to a lot of the major sights.

The hotel was very comfortable and had an excellent wi-fi internet connection in the room.

Stayed: January 2013, traveled as a couple
1  Thank LlamaTurnip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pedro F, Public Relations Manager at Hotel Panamericano, responded to this reviewResponded January 28, 2013

Hi,

Thanks for leaving your comments about our hotel. Although your stay wasn't planned we are very glad to hear you enjoyed our service.

Shall your plans bring you back to Santiago in the near future we hope to see back.

Very best,

Hotel Panamericano
PR Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 2, 2013

I stayed at this hotel twice - in the begining of my holidays in Chile and two weeks later, on my last days of holidays.
The location is central, close to Palacio de la Moneda y Plaza de Armas, shops, restaurants and two subway stations. But after 21:00 everything is closed nearby.
The breakfast is very good (selfservice with lots of choices and also plenty of fruits) BUT They do not serve breakfast early enough for people with an early flight out (don't even provide "boxes" as the other hotels do).
The rooms - the first one I stayed in was ok - quiet and clean, with wifi.
The second one was very good - spacious, quiet and with all the usual amenities such as a hair dryer, but with no wifi. I had go to the comon zone (corridor) to get wifi or use the public computor.
I would stay in this Hotel again.


UBICACIÓN - Ubicado en pleno centro de Santiago de Chile, a pocas cuadras del Palacio de la Moneda y Plaza de Armas. Hay muchas estaciones de metro cercanas. Por la noche la zona es desierta.
DESAYUNO - Buffet y con mucha variedad: huevos revueltos, medialunas, jamón, queso, mermeladas, dulce de leche, panes varios, frutas, cereales, café. Pero se tienes vuelo mas temprano, no tienes desayuno (no hacen "box" como en otros hoteles, en esas situaciones)
MANTENIMIENTO - Regular.
HABITACIONES - Buenas.
Estuve 2 vezes en este hotel. Primeras noches estuve en la habitacion 917 - regular. Con wifi.
Las ultimas noches (segunda vez en este hotel) estuve en la habitacion 1125 - muy bena. pero sin wifi. Utilizé el ordenador/computador en la zona comun del piso 11. En la zona comun hay tambien wifi.
ATENCIÓN: Regular.

  • Stayed: December 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank MariaNunes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pedro F, Public Relations Manager at Hotel Panamericano, responded to this reviewResponded January 8, 2013

Hi,

Thanks for sharing your comments with the TripAdvisor community. Our hotel is indeed very centrally located and although there are no restaurants or bars within walking distance open after 9 PM, you can take a taxi and after a very short ride you can be in the middle of the Santiago nightlife.

Regarding our breakfast, we will make sure to pass your comments to the appropriate department.

Thanks for staying with us and we truly hope to see you back in the near future.

Very best,

Hotel Panamericano
PR Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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