The hotel is a great hotel, slightly outside of the downtown area, but within walking distance or an easy cab ride away. The common areas of the hotel, including the lush outdoor area are fantastic! I was a little disappointed with the rooms though. the rooms could use an update, seemed like something I would have seen ten or so years ago. The rooms are also on the smaller side. I was originally given a smoking room with two double beds, I asked to be moved to a non-smoking room with one bed. I was given a non-smoking room with two twin beds! At 6'2" twin beds provided for a less than pleasurable nights sleep. The outdoor buffet was nice, but on the second day, I believe that I got food poisoning from something that I ate there (it was the only place that I ate) so, I'd say just be careful! The firepits and pool are very nice at night. I found the front desk to be moderately helpful, though they seemed to have an issue with the fact that we are a same sex couple and wanted a room with one bed. The concierge was terrible. They wanted us to use their transportation and refused to call a radio cab even though we had the contact number for the company that we wanted to use. He told us the company would not have a cab available and refused to assist us further.
- Official Description (provided by the hotel):
- Sheraton Santiago Hotel and Convention Center is a hub of activity and a magnet for those seeking nightlife’s excitement, cultural activities, beaches, vineyards and amazing ski centers. Located in the midst of parks and gardens, nearby the most important financial areas and the city’s main shopping centers, our hotel in Santiago, Chili features distinguished service and awarded cuisine. ... more less
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- Also Known As:
- Sheraton Santiago Hotel Santiago
- Santiago Sheraton