We stayed at the Sheraton Santiago for six nights after our cruise and the friendliness and service, especially Marcela, Jorge, and Carolina in the Club Lounge, were the best that we have ever experienced at any Starwood property. Marcela could not have been more helpful and handled all requests competently and quickly. The Club Level room was comfortable and quiet. Conciege service was also friendly and helpful. Most Sheraton Hotels outside of the United States seem to operate at a higher level of service and are often one of the top hotels in the city where it is located. The El Cid restaurant in the hotel was one of the best dining experiences that we had in Santiago and was fairly priced.
- Official Description (provided by the hotel):
- A hub of activity and a magnet for those seeking nightlife’s excitement, cultural activities, beaches, vineyards and amazing ski centers. Located in the midst of parks and gardens, nearby the most important financial areas and the city’s main shopping centers. Sheraton Santiago features distinguished service and awarded cuisine. ... more less
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- Also Known As:
- Sheraton Santiago Hotel Santiago
- Santiago Sheraton