Maybe one day Trip Advisor will get around to combining this thread with Apart Hotel Neruda which is the same place but with the wrong location on the map......One day....
I spent four nights here last month.....It is a strange sort of place, in fact I think it is two hotels in one, which explains some of the wild differences in the reviews.....The lift in the lobby only serves the first few floors and then as someone points out below, you have to trek to the back of the building, through a locked door, (which can only be opened with a key card if you want to get back to reception), if you are on the 5th floor or above. It doesnt really matter though because you can use the side entrance to get in and out.
Like most hotels I stayed in during five weeks travelling around South America, it has seen better days and the hallways are a bit battered, but then that often happens in the best run of places everywhere in the world.
I was on the 14th floor looking south across Santiago....The room was not exactly spacious but had a wood floor which was swept and washed daily, towels and sheets were also changed daily even though the sign in the bathroom said they only changed towels if you left them on the floor.
But wow a kettle in the room, a first out of all the hotels I had stayed in South America so far, being always prepared I always carry my Hot Rod with me so I can make tea in the room, but this still means I need to borrow a cup from the restaurant., and here there were cups, glasses, plates cutlery, even a little cooker and a microwave so you can do a little cooking if you want. Very useful.
The staff were friendly and helpful, like most places in South America there are few that speak fluent English and you just have to get used to this and get the South American Spanish phrase book out!
Pricewise it is not bad value and similarly priced as other hotels in Peru and Chile, but for what you get is much more expensive than in Greece, for instance.
Location is excellent, in the leafy suburb of Providencia, with some good places to eat nearby, there is a good place in the street behind the hotel called 'Canela and Comino', there are some sushi places close by.
There is also a small shopping centre nearby which has an excellent jewellery shop selling some nice stuff which is not at all 'touristy.
You can walk into the city centre if you want, which is a bit of a trek, but there are two Metro stations you can use if you are feeling lazy, although I would recommend the walk through Bellavista, where there are some fine old buildings, up to The Metropolitan Park, and you will find some interesting eateries on the way too.
If you happen to know anyone that lives locally they will be round with the swimgear as soon as they hear you are staying here as the indoor pool is quite good. The gym looked pretty well equipped too.
Two things to watch out for....
Don't let them do your laundry, I did and ended up with a laundry bill of US$76, the same lot of washing cost US$15 a week earlier in Peru! There is a laundry in Av. Providencia just near Pedro de Valdivia Metro.
Secondly, if you are out late at night be aware that on the corner of Av, 11 de Septiembre seems to be the haunt of some 'ladies of the night', they are quite low key and harmless though.
Breakfast was OK although the toaster takes forever, there was one morning when the scrambled eggs had grey bits in it where they were a bit undercooked. Nice crispy bacon though, the coffee was not too good, but that is normal for South America.
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Orbitz, Hotwire, Travelocity, TripOnline SA and Cancelon so you can book your Hotel Neruda reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Neruda Hotel Santiago
- Hotel Neruda Santiago