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“Outstanding in every way !”

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The Ritz-Carlton, Santiago
Ranked #16 of 202 Hotels in Santiago
Certificate of Excellence
GreenLeadersSilver level
Reviewed May 22, 2014

We recently spent 3 days at this hotel and were delighted with our choice of this hotel.
The hotel is located in a good part of Santiago,close to the underground,close to an array of excellent restaurants,and if one is a tourist,close to the jump on jump off tourist bus.
The hotel has the feel of an exclusive club.
The rooms were well maintained and spacious.
Bed was great…slept like a baby.
We had breakfast each morning and the choice was outstanding.
We dined in the Estro restaurant on our last night and had a wonderful meal…wonderul flavours.
Finally, the staff are outstanding.From the check in/out, through to the staff in the restaurants,the door men and in particular the concierge staff who gave us some great food and tourist tips.
Look no further for an excellent hotel in Santiago !

  • Stayed: May 2014, traveled as a couple
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3  Thank djhallett
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed May 6, 2014

Awesome hotel in a nice area- very safe and close to a bunch of restaurants. This hotel is far from city center, almost at the end of metro line @ El Golf stop. However, the metro is fast, reliable and runs frequently which makes it easier to go see the sights.

The hotel staff are friendly and accommodating. They let you use the showers in the pool/ spa area before check-in or after check-out, if you are waiting for the room to be ready or have a later flight.

Stayed: January 2014, traveled as a couple
2  Thank Nomadic_Piggie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 6, 2014

This is the 6th time I stay here. Perfect location is las condes. Safe and nice neighborhood with walking distance to several good restaurants and right on top of the efficient metro. The line goes to la moneda downtown.

I had the fortune and staying in a business suite and had access to the club lounge. The breakfast is perfect. A buffet with a good variety of cold cuts, fruits, bread, egg, bacon, youghurts, etc.

The lunch time sandwiches and other small meals are fantastic. The chef comes up with very tasty and creative small plates. Terrific wine selection.

The rooms are very clean, quiet, and spacious.

All in all a first class hotel

  • Stayed: May 2014, traveled on business
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6  Thank UE_DC64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 1, 2014 via mobile

Just what you'd expect from a Ritz-Carlton. Top service, excellent food, friendly personnel, room and bathroom well-sized, good shower. Curtains could do with a wash. Nice spa area. Ideal Executive Floor (although a shame that the Americans have to use this room to make their lengthy & loud phone calls; I'd expect the hotel staff to curb this). All in all, however, a perfect place to stay. To recommend!

Stayed: May 2014, traveled on business
1  Thank Oliver B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 29, 2014

The Ritz is decorated in classic English style, walls covered either with panneled wood or in silky soft green and cream wall paper. English style furniture, lovely printings (including in the bathrooms) and the exquisite vases of flowers make the whole enviroment elegant but not imposing. Service could not have been lovelier: I felt the smiles and greetings were warm and friendly., and the will to help genuine.
Breakfast was very good, although it is true that in some other 5 stars hotels there are more variety.. But what they offered was of excellent quality .
Our room was absolutely delicious, sunny, with an incredibly soft bed , superb quality linens and towels, not to mention the pillows( you can choose the type and the quantity: we had 6 feather pillows).The loviliest bathroom, shower and toilet in separated compartments, fine toiletries, and some extra kits:( dental, shaving,sewing etc)Staying in a junior suite alowed us to enjoy the executive room, which meant an offer of complimentary coffee ,tea, wine, dry and fresh fruits and finger food. From 5 to 8 we could have a hot dish, and from 8 cakes and sweets.Spa , fitness room, and swimming pool were very satisfactory.
I have been around this world for quite some time, and enjoyed some very spetacular hotels. The Ritz Carton has all the items to make it a true 5 stars, but above all the warmth and genuine friendliness that make a difference.

Room Tip: IF YOU CAN AFFORD IT, GET THE jUNIOR SUITE. But it's such an excellente hotel, any room will be...
  • Stayed: April 2014, traveled with family
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1  Thank Aracy1935
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 28, 2014

Great gym with fantastic views. Rooms of the sort you would expect from standard Ritz-Carlton stock. The bar downstairs should not be missed with its impeccable Pisco Sours and other libations. The spa is also quite nice and can double as a spot to change after an overnight flight prior to your room being ready.

  • Stayed: May 2013, traveled on business
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2  Thank violetsnpansies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 25, 2014

We stayed (my couple and myself) for 01 night. We were celebrating our anniversaire and my Bday. The hotel gave us as a courtesy a delicious cake and a couple of romantic decoration.

The service from all staff is great, they are very friendly, professional and warm.
Great cuisine at the Arola restaurant!

  • Stayed: February 2014, traveled as a couple
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1  Thank Lindsay N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Ritz-Carlton, Santiago

Address: Calle El Alcalde No. 15, Santiago 8360482, Chile
Phone Number:
Location: Chile > Santiago Metropolitan Region > Santiago > Las Condes
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
#2 Business Hotel in Santiago
#3 Romantic Hotel in Santiago
#3 Family Hotel in Santiago
#4 Spa Hotel in Santiago
#6 Green Hotel in Santiago
#11 Luxury Hotel in Santiago
Price Range: $273 - $486 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, Santiago 5*
Number of rooms: 205
Official Description (provided by the hotel):
Situated in a unique location, with equal distance to both local beaches and ski resorts, The Ritz-Carlton, Santiago is the ideal starting point for your Chilean adventures. With 205 luxurious guest rooms and suites, including 49 Club Level rooms, we invite you to be inspired amid spectacular city and sweeping mountain views. ... more   less 
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Also Known As:
The Ritz-Carlton Santiago Hotel Santiago
Santiago Ritz Carlton
Ritz Santiago

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