The Ritz in Santiago, Chile certainly made our stay special. However, I must preface the review by saying we were upgraded and had lounge access on the 10th floor. However, the overall importance of service shines through from the desk staff to the room cleaners. For the six nights visiting, we felt that any questions or requests were dealt with promptly. The hotel is very close to the El Golf stop on the metro or within walking distance of many shops and restaurants. Other than room cleaners, fluency in English is the norm. You may not find that in the general population of the tourist areas of the city so brush up on your Spanish. The concierge staff works very hard providing directions, making reservations for tours and communicating any specifics to improve your stay. We felt as if it was a home away.
- Official Description (provided by the hotel):
- Situated in a unique location, with equal distance to both local beaches and ski resorts, The Ritz-Carlton, Santiago is the ideal starting point for your Chilean adventures. With 205 luxurious guest rooms and suites, including 49 Club Level rooms, we invite you to be inspired amid spectacular city and sweeping mountain views. ... more less
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- Also Known As:
- The Ritz-Carlton Santiago Hotel Santiago
- Santiago Ritz Carlton
- Ritz Santiago