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“Great Location”

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Four Points by Sheraton Santiago
Ranked #51 of 204 Hotels in Santiago
Certificate of Excellence
Reviewed November 15, 2012

Well placed a busy little neighborhood of cafes, shops and restaurants in Santiago.

Away from the hustle and bustle of a very cosmopolitan city.

The staff at check-in were very helpfull and spoke English with ease.

Room Tip: Ask for the mountain view.
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  • Stayed: November 2012, traveled on business
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1  Thank LAW21-54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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140 - 146 of 743 reviews

Reviewed November 15, 2012

nice bed. nice location. that's all.
$ 15 for a day of internet and didn't work well.
we paid the double for each taxi we asked in the hotel.
a photo from a swimmingpool but only works on season. we were on season but they were painting it. why didn't they do it out of season?
we won't come back.

  • Stayed: November 2012, traveled as a couple
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2  Thank pablomelli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 12, 2012

The hotel was nice enough, but it is located right behind a small area with questionable businesses. The rooms were clean, and the restaurant average. I will aim to stay close to the business center next time, tho this hotel is within a walking distance to it.

  • Stayed: August 2012, traveled on business
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1  Thank RemsterAZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 3, 2012

We selected the hotel because of it's location, near the event we wanted to attend. It is in a great location in the middle of the Providencia area. The staff was friendly, at least the doormen, but not very helpful. They refused to get a normal taxi on leaving! The hotel needs better maintenance: the towel holder in the bathroom was off the wall, but nothing was done in a week! It took many minutes for hot water to arrive at our floor. I also felt ripped off: while the subway and all the restaurants in the area have free Wi-Fi, the hotel charges $5 per hour. They offer complimentary coffee bags but tell you that they will charge you $1 restocking fee per bag (so what's free?). Front office staff didn't give us correct information on the bus to the airport, since they probably wanted us to use one of their taxi cronies sitting in front of the place.

  • Stayed: October 2012, traveled on business
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Thank UbErich F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 29, 2012

Just stayed at the Four Seasons while passing through Santiago. This hotel is in a great location in a quiet neighborhood. Rooms are good size and very comfortable. Hotel staff are very helpful and virtually all speak English. The staff accommodated my several requests and were helpful in suggesting ideas to see Santiago. There are several cafes or bars in the area (some do have loud music late) and a few nicer restaurants. Downtown is a short cab ride away.
Internet connectivity is fast but costs about $ 15/day USD. Would definitely recommend this hotel if you're staying in Santiago.

Room Tip: In Oct 2012 there is construction in front of the hotel. My room faced the construction but the no...
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  • Stayed: October 2012, traveled solo
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Thank rhoneycu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 3, 2012

4 Points is an unassuming hotel on a quiet street within a 20 minute walk of the downtown Metro station and key business district. The hotel has a friendly staff, fluent in English, and very friendly. Using a suite upgrade I was given a comfortable room with a terrace. Very little road noise was heard from the 11th floor. A standard breakfast buffet was available, but there was no chef for specialty orders; still, all was fine. Several local restaurants, shops, coffee stops, and pastry businesses are on the same street only 1 minute's walk. The Metro station is about a 10 minute walk and from there you can get anywhere in the city via the network. A new mall is about a 5 minute walk from the hotel also. Overall, a good stay. I would definltely stay there again.

The main Sheraton Hotel is about 5 minutes by car (I think) but definitely not within walking distance.

  • Stayed: October 2012, traveled on business
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Thank BLT310
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 24, 2012

Great location as everyone said, I totally agree. Hotel doormen are all very polite especially Jorge, always ready to assist. He is the doorman, concierge, etc....

Reception staff should have a more positive and approachable manner when guests walk towards them, at least ask "How can I assist you or how can I help you" instead of staring at you.

Restaurant staff are all very polite.

Internet connection is fine.

Room Tip: Be sure to ask for room facing road in front of the hotel. If your room overlooks the clubs and bar...
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  • Stayed: August 2012, traveled on business
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1  Thank R L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Four Points by Sheraton Santiago

Address: Santa Magdalena No. 111, Santiago 99999, Chile
Phone Number:
Location: Chile > Santiago Metropolitan Region > Santiago
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#25 Family Hotel in Santiago
#32 Business Hotel in Santiago
#39 Romantic Hotel in Santiago
Price Range: $114 - $205 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Four Points by Sheraton Santiago 3.5*
Number of rooms: 128
Official Description (provided by the hotel):
Enjoy an easy stay at Four Points by Sheraton Santiago, a hotel in Santiago, Chile offering 127 comfortable guestrooms. Stay near all the action and take advantage of our location, close to everything including Parque Arauco and San Cristobal Hill. Our great offers will allow you to explore all the sights near our accommodations. ... more   less 
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Also Known As:
4 Points By Sheraton Santiago
Four Points By Sheraton Santiago Hotel Santiago
Sheraton Santiago
Four Points Santiago
Santiago Sheraton
Santiago Four Points

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