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“Nice place, watch the billing” 4 of 5 bubbles
Review of Santiago Marriott Hotel

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Santiago Marriott Hotel
Ranked #26 of 197 Hotels in Santiago
Certificate of Excellence
GreenLeadersBronze level
Long Valley, New Jersey, United States
Level Contributor
39 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Nice place, watch the billing”
4 of 5 bubbles Reviewed June 7, 2013

Very clean and great hotel for business travel. Watch the billing and invoice though, the credit card changes come through as USD instead of local currency which is an issue for some expense systems. By credit card charges did not match the final bill I was provided and a few conversations and e-mails were required to fix it. Agree with the other reviews, if you want to go anywhere besides the mall, a cab ride is required.

  • Stayed May 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Dan P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,328 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (174)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Korean first
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English first
Detroit, Michigan
Level Contributor
21 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 bubbles Reviewed May 27, 2013

The Santiago Marriott is a suitable hotel for business travelers. While it’s not as nice as the Marriott and JW Marriott in Bogota, Colombia, it far exceeds the Marriott in Buenos Aires, Argentina. The hotel is conveniently located near a large shopping mall with a wide variety of restaurants and shops.

The rooms are very large with comfortable beds and standard Marriott issue bedding. The hotel is well sound proofed and you do not hear a lot of traffic noise, which can be common in South America. The décor is modern, but upon close inspection you will notice that some of the baseboards, molding, and doors have seen better days. The bathrooms are nice, but the water pressure in the shower was very poor.

The breakfast buffet was good and the overall service was good.

I would stay here again for business.

  • Stayed May 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Kim M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Level Contributor
53 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed May 25, 2013

I return to this hotel annually and have always been pleased with the room, service and concierge lounge. The beds are very comfortable, the view of the mountains is great and everyone is quick to help you. It's not downtown, but a short cab ride can get you there. I would not recommend you exchange money here, as the rate is much worse than banks or exchange houses.

Room Tip: If you want a view of the mountains ask when you check in. The mountains are much further away from...
See more room tips
  • Stayed May 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Freq_flyer60601
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Severna Park, Maryland
Level Contributor
390 reviews
94 hotel reviews
common_n_hotel_reviews_1bd8 159 helpful votes
4 of 5 bubbles Reviewed May 12, 2013

Service superb, Views of city and snow capped peaks were incredible from my corner room.
Very modern, clean, welcoming room, and a spacious bathroom. Shopping close by and even an upscale mall with lots of restaurants.

  • Stayed May 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank dennis w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Texas
Level Contributor
108 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed May 9, 2013

The hotel is grand! The large lobby leading to the bar area invites you to settle in. The sweet tea shots given during check-in are addictive. After our flight, the sauna and steam room were extremely relaxing. I felt ready to tackle the city. The room is large and well appointed. Ask for a higher floor facing the mountain if available.

Room Tip: Go to the steamroom and/or sauna once your arrive
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  • Stayed April 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Renee R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
Level Contributor
104 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 bubbles Reviewed May 7, 2013

We stayed at the Marriott for 5 days before our trip to Easter Island and then again for 3 days after Easter Island. It's a beautiful hotel , lovely rooms and great service. There is a large supermarket next door and also the Parque Arauco mall . It was great to buy yogurt, fruit, snacks, wine etc at the market and avoid the somewhat expensive breakfast at the hotel. It's about a 20 minute walk to the metro from the hotel. We only wanted to take a small suitcase to Easter Island and the hotel let us store our larger suitcases with them while we were gone which was very helpful.

  • Stayed March 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank 31MIK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St. John's, Canada
Level Contributor
148 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 bubbles Reviewed April 27, 2013

The hotel was very modern with large comfortable rooms and excellent service. Our room on the 22nd floor had a beautiful view of Santiago. It was clean and the bed was very comfortable. The food at the hotel was good but pricey however a free daily full breakfast was included in our reservation. It was very good and seating was always available.
The hotel is within walking distance of a mall with restaurants and a food court. We felt very safe in this neighbourhood. The people were very friendly and there always seemed to be someone around who could help us with language issues.
The hotel arranged an Andes Tour for us which was excellent.
I would definitely stay at this hotel again.

Room Tip: The higher up the better the view.
See more room tips
  • Stayed March 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Dianne228
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Santiago Marriott Hotel

Property: Santiago Marriott Hotel
Address: Avenida Presidente Kennedy 5741, Santiago 6772208, Chile
Phone Number:
Location: Chile > Santiago Metropolitan Region > Santiago
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Santiago
#9 Family Hotel in Santiago
#9 Green Hotel in Santiago
#15 Romantic Hotel in Santiago
#15 Luxury Hotel in Santiago
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Santiago Marriott Hotel 4.5*
Number of rooms: 280
Reservation Options:
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Also Known As:
Marriott Santiago
Santiago Marriott

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