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“Beautiful Views, Comfortable Beds and Wonderful Staff”

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Santiago Marriott Hotel
Ranked #28 of 196 Hotels in Santiago
Certificate of Excellence
GreenLeadersBronze level
Cincinnati
Level Contributor
44 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Beautiful Views, Comfortable Beds and Wonderful Staff”
Reviewed April 21, 2011

Pros; Great views, nice hotel and attentive staff
Cons: Its a bit out from the attractions.
I had the pleasure of staying at the Santiago Marriott 3 nights :April 13-16th, 2011. The room number was 1705 and had a spectacular view of the Andes, was very spacious, had a super comfortable bed (King) and bath.
Note: that if you are not a reward upgrade member, the internet fee is $14 a day...and if you are you may want to request a room higher up. One of my traveling companions went with the upgrade to a two room suite but didn't have much of a view as they ended up on the 8th floor.
We had an overnight flight from the states and arrived at the hotel around 10:00am, very tired, only to learn that no rooms were available and the wait was over two hours. Luckily our corporation includes the upgrade that gave us access to the excecutive lounge...if you can make ,be sure you go.. its on the 23rd floor and the views are wonderful (especially at sunset). Breakfast is plentiful in the lounge as are evening appetizers and drinks. Try the delicous pisco sours or one of the Chilean wines (Caremene). All items in the lounge are available at no cost.
Behind the hotel and across the street is a beautiful park complete with a marvelous rose garden with fountains, be sure to follow the path (away from the Andes) which leads to a childern's play area...the reward here is an outdoor aviary full of color parrots and furry footed roosters.
We ate one evening in the hotel resturant (upper level I can't recall the name)...but the meal was wonderful; Starter was grilled watermelon with port wine reduction and grilled crab...it was devine (who would have thought to grill watermelon.), grilled sea bass was the main dish and was nicely done. Sparkling wine is included with your meal (not the best, but was a nice touch). We also had a nice bottle of Chilean wine. The wait staff was very attentive and friendly.
There was live music in the lobby lounge each night but we didn't stay to listen.
There is a nice mall about one block from the hotel...we walked there several times in the evening. One night there was a live concert near the fountains in tthe outdoor center of the mall. We also booked a tour from Tourstik there - Hop on/off City tour.
Following a tip from one of our local colleagues...we went to the market next store . A big white and geen buidling (note the bottom is essentailly a Home Depot, but there is a full grocery store on the top level...enter from the mall side of the street...up the stairs) there we purchased Chilean wine and pisco brandy to bring home...its was a lot cheaper than the wineries charge when you do the tours. We did do several wine tours...very nice activity...but the same wine in the shops there were more expensive.
Only con: its a ways out from many of the main attractions like Plaza Armas. But tourstik tour (hop on/off) at the mall , made all of the locations doable.
Note: By American Standards getting in any taxi for a trip anywhere is like getting on a wild scary amusement part ride...but its just how they drive. The subway is clean, efficent but over 5 blocks away (I did ride the subway later in the week after I moved to a Bed and Breakfast, the Casa Bonita which is a different review).

  • Stayed April 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank ButterBee29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (174)
Date | Rating
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  • Chinese (Simplified) first
  • Dutch first
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English first
Kuala Lumpur, Malaysia
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed April 11, 2011

PROs:
- great location with a view
wakeup every morning with mountains overlooking my window..
im lovin it..
near shopping mall (fallabella and one more mall that i forgot the name)
walking distance 5 minutes
-affordable price
-comfortable bed and spacious room
- good and responsive staff

Room Tip: early booking
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Stayed February 2011, traveled on business
Helpful?
Thank CikLuna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fortaleza
Level Contributor
67 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed April 5, 2011

Very Nice hotel. Clean, spacious, great location. Service is efficient although not friendly.
I would definetly come back.

  • Stayed March 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GeorgeAlbuquerque
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lehigh Valley, Pennsylvania
Level Contributor
114 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed March 21, 2011

Spent a week at a business meeting. Everyone was super friendly. The waitstaff in the lobby lounge got to know us & our drink orders (which may have not been a good thing :-D)

  • Stayed March 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RLOPkgQueen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Irvine, CA
Level Contributor
91 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed March 12, 2011

My husband and I stayed here for one night before catching a cruise ship. The gal at the registration desk asked if we were celebrating anything special, so we told her that my husband had retired two weeks before and that it was also his birthday the day before. The associate said she had a surprise for us and that we would be able to see it when we got to our room. To our amazement, she had upgraded us to the Presidential Suite! Just this small gesture made us a fan of this hotel for life. Obviously the management empowers their personnel to make accommodations for their guests to ensure a memorable stay.

The Concierge also recommended and arranged for us to dine at an amazing restaurant Astrid & Gaston. The food was simply fabulous and we are serious foodies and aren't impressed easily.

This was truly a memorable stay.

  • Stayed January 2011, traveled as a couple
    • Value
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    • Cleanliness
    • Service
Helpful?
3 Thank Dunhams
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boqueron, Puerto Rico
Level Contributor
1 review
Reviewed February 7, 2011

We stayed at this hotel before in 2005, it was wonderful then and more wonderful this time around. Since then it has been remodeled and updated. The staff is excellent and by far one of the best we have ever encounted on a trip. The hotel is beautiful and very well located with a beautiful view of the Andes. The view from the room was spectacular with the city view on one side and the mountains on the other. That is a priceless moment. So if you visit Santiago no matter if it is a cruise layover or a couple of days this is the best place in town, the Marriott Way.

  • Stayed January 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank WORLDTRAVELER622
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Des Moines, Iowa
Level Contributor
88 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed February 4, 2011

I stayed at the hotel for three weeks while on business. The hotel worked very well for that purpose. While not near tourist sights, it was easily accessible. The room included a complimentary breakfast that was comprehensive and was quite tasty. I had a corner room that gave a wonderful view of the mountains. There is a grocery store on the corner and a mall with restaurants down the road. While the restaurants were generally chains, the hotel is a coule minutes drive from more local restaurants. The front desk staff was very helpful with recommendations. The room was clean and well maintained and the bed was very comfortable. Whlle I was able to get free wi-fi it required signing up for a 'package'. It was a little inconvenient and it would have been better to just have free wi-fi for all.

  • Stayed January 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank iowacorn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Santiago Marriott Hotel

Property: Santiago Marriott Hotel
Address: Avenida Presidente Kennedy 5741, Santiago 6772208, Chile
Phone Number:
Location: Chile > Santiago Metropolitan Region > Santiago
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Santiago
#9 Green Hotel in Santiago
#9 Family Hotel in Santiago
#15 Romantic Hotel in Santiago
#16 Luxury Hotel in Santiago
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Santiago Marriott Hotel 4.5*
Number of rooms: 280
Reservation Options:
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Also Known As:
Marriott Santiago
Santiago Marriott

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