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Crowne Plaza Santiago
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Reviews (1,326)
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306 - 311 of 1,326 reviews
Reviewed September 30, 2013

I get to Santiago a lot but mostly stay at the new hotels in the "new downtown" at Los Condes near my clients offices. The Crowne Plaza Santiago has been around a few years but is a very good place for business travelers or vacationers who can afford it. It isn't in the middle of downtown, but with two Metro subway stops a few minutes away, it is a good place to stay.The staff were very helpful on my last visit and the breakfast in the private lounge on the top floor was very well done.

Room Tip: The higher floors give you a good view of the city and the Andes beyond.
  • Stayed: August 2013, traveled on business
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Thank lonereignger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alejandra S, Director of Sales at Crowne Plaza Santiago, responded to this reviewResponded October 2, 2013

Dear lonereignger;

Thank you very much for taking the time to share your good impression about Crowne Plaza Santiago Hotel. We are glad to know that you enjoyed the site , the breakfast and our services .
We hope that when you come to Chile, you stay with us.
Sincerely.,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 7, 2013

The hotel is close to all amenities. The room was spacious and clean. The staff were attentive and friendly. The restaurant food was excellent and the staff there could not do enough for us. There is a lovely park that you can walk to and the historic buildings are closeby.

  • Stayed: August 2013, traveled as a couple
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Thank Maureen O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alejandra S, Director of Sales at Crowne Plaza Santiago, responded to this reviewResponded September 16, 2013

Dear Maureen O,

Thank you very much for your review, we are delighted to read that you enjoyed our service, location and amenities.

We hope you can visit our hotel in a near future.

Sincerely,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 30, 2013

Stayed at the hotel for 2 days before a cruise. Great hotel for the money. Very friendly staff and good breakfast. Comfortable beds. Could walk to the cable cars that take you up the hill to San Cristobal statue. Nice park there too. Would sta again.

Room Tip: There was a nice restaurant near the base of San Cristobal hill that had the best chlian sea bass I've ever had.
  • Stayed: February 2013, traveled as a couple
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Thank lektor1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alejandra S, Director of Sales at Crowne Plaza Santiago, responded to this reviewResponded September 6, 2013

Dear lektor1,

Thank you very much for your review, we are happy to read that you enjoyed our hotel service, location and facilities.
I really hope you can come back to our property in a near future.

Yours sincerely,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 26, 2013 via mobile

What can I say? It was a great stay! Very comfortable great location. Breakfast was very good! The hotel staff were very very friendly and constantly making sure that one stay would be perfect. Me and my wife did our engagement party in Crowne Plaza Beirut Lebanon in 2011 and it was more than perfect and we stayed now for 1 week in Crowne plaza santiago and we ofcourse would always be staying at crowne plaza. 100% recommended

  • Stayed: August 2013
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Thank Rami1709
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alejandra S, Director of Sales at Crowne Plaza Santiago, responded to this reviewResponded September 6, 2013

Dear Rami1709

Thank you very much for your valuable comment. We feel very satisfied when we are capable to exceed our guest’s expectations and provide a personalized and quality service.

We look forward to welcome you again!

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Reviewed August 21, 2013

Close to downtown, nice room service menu, good staff, clean, spacious room, nice bed, free wifi, at the end all you need for business. When I arrived, there was a band playing some soft songs at an adequate sound level near the reception. There is an A La Carte/Buffet restaurant I did not try. Quick check in and check out. I recommend.

  • Stayed: August 2013, traveled on business
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1  Thank JoaquimFPC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alejandra S, Director of Sales at Crowne Plaza Santiago, responded to this reviewResponded August 26, 2013

Dear JoaquimFPC,
Thank you for your lovely comments, we are pleased that you had a good experience in our hotel and that you will recommend us!

We hope to welcome you back in a near future.

Kind regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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