I actually never got to stay at this place so this review is purely on the customer service aspect. I emailed them twice before someone responded DANIELA SCHMIDT E. I started asking questions, specific questions about the rooms and the hotel and there no was no response. I followed up still no response. I just think that when a business cannot respond promptly and clearly that reflects the level and quality of service they provide. Having to follow up multiple times just to get a response is really something that customers need not do. Too bad the place looks nice from the pics but service is first for me.
- Official Description (provided by the hotel):
- Hotel instalado en casona patrimonio cultural, conservando el estilo francés, remodelada el año 2011.En enero 2012 abre sus puertas al mundo, para disfrutar de una grata estadía.11 habitaciones de carácter único, amplias y decoradas bajo el color identificador, atmósfera relajada y amigable en un entorno urbano, joven y moderno. ... more less
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