I stayed at the Torre Tagle for 5 nights. The reception was not as good as I expected and the employees didn’t know how to speak English at all. The first night was terrible, the room was filthy, and the heater was broken (it was about 6 degrees Celsius outside, or 43 Fahrenheit). After we complained to the manager she was able to fix the heater by the 3rd night, about the dirt she explained that the lady who cleans the rooms was sick (we obviously did not believe that) but at the 2nd day the room was very neat.
At the end I actually enjoyed my stay at the Torre Tagle, the room was very appealing, there was free wi-fi available, and since the manager was able to solve all of our problems our stay turned out to be very pleasant.
This condo complex is also very well located (it is about 2 minutes from the Plaza de Armas metro station and there are lots of good and affordable restaurants around the area).
I would probably search for better options the next time I visit Chile, but still Torre Tagle was a very affordable option and was able to fulfill our needs during our one week stay.
ps: Like it is said on the other reviews, Torre Tagle is not a hotel but a condo complex, which means that services like breakfast, lunch and dinner are not included in the reservation package.
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