Having lived in Vietnam for 2 years, admittedly I didn't have great expectations for this restaurant, despite hearing a lot of good things about it. There are hardly any south-east Asian restaurants in Santiago though so it's worth checking out any options.
Ideally I would rate this restaurant between average and very good. For Santiago, it's very good. But for Asian cuisine, it's average. I am just a bit fussy about Asian food because I've eaten so many really great meals elsewhere (but not in Santiago).
I read their menu on the website and was keen to try the duck dishes. Duck is almost impossible to find outside of restaurants in this town so I am always keen to have it when I can.
Unfortunately the restaurant doesn't have a phone number so you have to book via email but they did confirm our booking quickly. However, when we were running late that evening, there was no way to inform the restaurant. Luckily, it was still early when we arrived and it wasn't yet full (8pm on a Thursday).
The shopfront leading off from the street is basic but the real restaurant is in a covered courtyard out the back. The decor is very pretty - candles, fresh flowers, bamboo and Buddha statues (though Vietnamese are not typically practicing Buddhists - so I assume the decor was more in line with perceptions of Vietnam).
The waiter was very friendly and we were promptly brought freshly made juices with lots of crushed ice (rather like slushies) but they were very good. My husband also ordered a pisco sour but he said it tasted like dishwashing detergent!
We ordered the spring rolls, coconut chicken and duck, only to be told they didn't have any of their 4 duck dishes. This was very disappointing. The menu isn't very big and finally we chose 'Pad Vietnam' with prawns.
The food itself was tasty but certainly not authentic Vietnamese. I assume it is an interpretation on south-east Asian food. Which is fine in Santiago as the ONLY Vietnamese restaurant (and one of three south-east Asian restaurants that I know of) but we weren't that impressed.
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