We stayed four nights and had no trouble when we arrived at 6 pm. The concierge in this condo block had an envelope with our keys and a local map ready for us. Went up, awesome loft apartment, comfy bed, bathtub in the bathroom with great hot water. Kitchen had all implements and the supermarket is just downstairs out the Merced entrance (you will arrive on Huerfanos Street). We went and visited Leslie in the office who was a great help and booked a tour for us with a local company, arranged transport for the airport and was great for a chat as she speaks excellent English. For the price and location we could not have been any happier and would definitely stay there again. PS - housekeeping does a great job - but isn't there on Sundays - no huge drama. Note - it was winter, but the indoor swimming pool we were expecting, was actually closed - Leslie did say even though indoor, it would have been too cold for swimming anyway.