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“REmodeled resturant with REduced Quality & Service”
Review of Don Carlos

Don Carlos
Ranked #186 of 5,008 Restaurants in Santiago
Certificate of Excellence
Cuisines: Argentinean, Chilean
More restaurant details
Restaurant details
Dining options: Late Night, Reservations
Description: Carnes a la parrilla bajo la usanza argentina, esa es la especialidad que define a este amplio y conocido restaurante ubicado e el exclusivo barrio gastronomico de Isidora Goyenechea. Cortes como la Colita de Cuadril, el Ojo de Bife o la Costilla Angus son destacables en su cocina y que bajo un decorado simple de sus salones, con fotografias de callecitas bonaerenses y uno que otro recuerdo de Carlos Gardel y el tango, hacen de Don Carlos un lugar especial para disfrutar de la parrilla en mantel largo. Otra de las grandes caracteristicas de este restaurante es su atencion personalizada y que ademas cuenta con distintos comedores privados para la comodidad de sus comensales.
Reviewed March 1, 2013

This restaurant was never a great place for steak - it was always a good to very good. However, now that they just remodeled, the service and quality have gone down to near zero. Awful experience with slow and rude service - meat was cold and way over cooked. As I always had my doubts coming here, this last visit just put the nail in the coffin - never again. There is true Argentine Steak house nearby called Happenings so why bother come here again.

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1  Thank A A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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146 - 150 of 664 reviews

Reviewed February 28, 2013

This newish restaurant is right on the main streat with seating in and out. The waiters where very friendly on arrival and service was excellent. We ordered our food and the meat was grilled just the way we wanted it and no we don't like well done. I enjoyed the dinner and I felt it was excellent value for money.

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Thank sigzag
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 23, 2013

Overestimated... Sobrestimado...

The service was not good, slow. Lot of things that were at the menu were not available and the waiter just go to the kitchen and came back, telling I´m sorry is not available. It happened with the entrees and main dishes. What they have was just fine, nothing was SUPERB

El servicio no fue bueno, lento. Muchas cosas que estaban en el menu no estaban disponibles. El mozo iba a la cocina volvia y decia lo siento eso no esta disponible... sucedio con las entradas y platos principales... Lo que finalmente comimos estuvo bien, nada fue MAGNIFICO

1  Thank Federico_AR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 15, 2013

I visited this restaurant 2 weeks ago with a friend due to a business trip and our experience was a disaster. First of all, we sit outside and the chairs and table were dirty. Our waiter forgot our beverage and always was on a hurry try to attend the many tables possible. We order a bottle of wine and it took nearly 25 minutes to arrive. We ordered "ojo de bife", Argentian steak style, when arrive to our table, the meat was completely cold. We ask to change our steak, since we know it was sitting in the kitchen long time.

He told us that he will change our meat with another, (he does not know that we already make some cuts in our meat to identify the old meat). When the new steaks arrive to our atble he said it was replaced with new ones, completely lie!

We ask for new steak and after 15 minutes we have our steaks. Good steak but worst service!!

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Thank JosePR2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 8, 2013

Polite waiters and attentive in every way except replenishing wine. Perfectly done steak, for once not overdone to distraction but as it should be. Nice salad. Overall very good experience. Wine selection good and reasonably priced.

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Thank Lovetotraveldubai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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