I picked this hotel for a short stay in Santiago (arrived from Patagonia that evening, left for Valparaiso the next morning) mainly because of its advertised "airport shuttle" so I was dismayed upon landing in the Santiago airport to discover that I couldn't get through to the front desk to see if a shuttle was available. After a very confusing 15 minutes wandering through the airport we discovered that the hotel has special rates (a special arrangement) with a super-shuttle type van service. We're still not sure how much it cost (free? discount?) and were a little frustrated that we couldn't get the airport shuttle, but in the end everything was fine.
Also, just to be clear, the hotel DOES have an airport shuttle service and we were able to take it from the hotel to the airport the next morning (to catch the Centropuerto Bus to the Terminal Alameda)…I'm just not sure how late it runs or how you're actually expected to get it from the airport.
The hotel is not really "near" the airport so much as it is not near anything. It's maybe a 10 minute driver away from the airport in what looks kind of like an industrial park.
All these things aside, the Hilton Garden Inn was incredibly clean, incredibly comfortable, and incredibly friendly. We ate both dinner and breakfast in the hotel and both were very good. I purchased the breakfast as part of a package deal when I booked my room and it was easily the most diverse breakfast spread we had in Chile: fruit and fruit juices, an array of sweet breads and cookies and "normal" sliced bread and biscuits, muffins, cheeses and meats, yogurt and granola, eggs and other cooked items (include a tasty baked tomato/cheese dish), a nice selection of teas…I might be missing some things but it was more than I could have asked for.
The hotel felt like it was brand new.
The staff at the front desk was also very helpful and took the time to figure out how to take the bus from the airport to the bus terminal so we could continue on to Valparaiso. Great service!
- Official Description (provided by the hotel):
- The Hilton Garden Inn hotel in Santiago Airport is only a 20 minute drive from downtown Santiago de Chile and offers free shuttle. Enjoy complimentary WiFi in every guest room, as well as a 42-inch TV. Work out in the fitness center or enjoy swimming laps in the indoor swimming pool and sauna. Savor delicious classic dishes at the hotel's restaurant. ... more less
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