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“Did not respond to final confirmation requests”

Itours, Santiago Wine Tour, Vina del Mar & Valparaiso
Ranked #22 of 113 Food & Drink in Santiago
More attraction details
Attraction details
Owner description: Personalized tours in Santiago, Valparaíso, Viña del Mar and the Andes Mountains.Wine tours with tasting in Maipo Valley, Colchagua Valley, Casablanca Valley and Aconcagua Valley.
Palm City, Florida
Level Contributor
144 reviews
104 attraction reviews
common_n_attraction_reviews_1bd8 81 helpful votes
“Did not respond to final confirmation requests”
Reviewed March 27, 2014

Prior to the beginning of our South American vacation we made arrangements thru Heriberto for a Santiago city tour combined a winery visit. Starting 10-days prior to our arrival in Santiago I requested pick-up time info and had no response after three attempts so we made othe last minute arrangements. Horrible customer service!

Visited March 2014
Helpful?
4 Thank FLgolfer_2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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367 reviews from our community

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Date | Rating
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Hailsh
Level Contributor
89 reviews
27 attraction reviews
common_n_attraction_reviews_1bd8 32 helpful votes
“Casablanca wineries great”
Reviewed February 14, 2014

We tried great wine-tasting in the Casablanca valley and had great lunch there before going on to Valparaiso which we toured by car, walking and funicular.Very interesting - run out of time so did not visit Vina del Mar.

Visited January 2014
Helpful?
2 Thank tessamum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wheeling
Level Contributor
39 reviews
22 attraction reviews
common_n_attraction_reviews_1bd8 13 helpful votes
“Dependable, helpful, flexible and informative”
Reviewed February 5, 2014

Our group of 6 booked an all day tour to end in Valparaiso before our cruise. Herberto Chavez was wonderful. He arrived on time and went out of his way to show is what interested us. He
knew the city and area very well and gave us a lot of interesting information. We toured Santiago, had an elegant lunch at a winery, the beach area with the Easter Island statue and
then Valparaiso. He actually took us to the cruise terminal to arrange a taxi for us for the next morning. I would highly recommend ITours.

Visited January 2014
Helpful?
1 Thank marystepn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
Level Contributor
6 reviews
common_n_attraction_reviews_1bd8 6 helpful votes
“Friendly tour guide - extremely flexible”
Reviewed December 31, 2013

My wife and I wanted to do a wine tour while in Chile, but only had one day to go. Solution: Itours! Humberto picked us up at the airport, dropped us off at the hotel the following morning and then took us on a private tour around the city, and on to the winery in the afternoon.

Extremely friendly, extremely flexible and willing to adapt, the tour was a blast.

Bear in mind the tour is not cheap - nor should it be. You're paying for a driver for a day, his time, knowledge...etc. and in my opinion, money well spent. We would use his services upon returning to Chile for sure.

Visited December 2013
Helpful?
3 Thank Molemunc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tucson, Arizona
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 4 helpful votes
“Chile Fun Tour with Fernando”
Reviewed August 28, 2013

Amazing tour. Very professional and also very flexible in our tour to 2 wineries, Vina del mar and Valparasio. Great tour guide and very friendly. Saw a lot of attractions in one day.! Reasonably priced. I would highly recommend taking any one of his many tours. Chilefuntour@gmail.com. Fernando Navarro

Visited August 2013
Helpful?
3 Thank CKallio07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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