The staff here were excellent especially Katie, who spoke great English and was really helpful organising tours, taxis and suggesting where to eat. It is in a great location, walking distance to the city and local restaurants and bars. The rooms are cold and on the small side especially for two but they are clean.
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It's very sweet hostel with cosy beds and enough space for your bags. I especially liked the showers, clean and nice looking. Great location. Good wife connection. Stuff on reception (and cleaning lady that also prepare rich breakfast in the morning) where extra friendly and nice. They provide you all informations you need on perfectly good English. I tried to remember their names so I think it was Katy, Josef and Carlos - good work guys!
We had the nicest stay at hostal Bella. The staff and warm, inviting and SO helpful. Location could not be better - so close to the best restaurants. The hostel itself is more like a well designed hotel. The bathrooms are gorgeous - The beds have down comforters and nice pillows. Highly recommended!
We stayed in one of the new rooms out the back which had a balcony and was away from the main Street. Walking distance from the centre of Santiago and local restaurants. It's a good Hostal but don't think it is 'boutique'. Reception staff were very helpful.
Thank you for your comments and suggestions, we will take into account your opinion for future guest, your feedback is important to us and helps us to improve every day. We hope to see you again in Hostal Bella 269
The first night we stayed in a dorm. Beds were very comfortable with large lockers but pillow was terrible. Next 2 nights we were in a private room which was very nice with good shower but unfortunately noisy. staff were helpful, but the breakfast was the worst we'd had.
Thank you for your comments and suggestions, we will take into account your opinion for future guest, your feedback is important to us and helps us to improve every day. We hope to see you again in Hostal Bella 269
We stayed twice here - the first time in their "B&B" section. The room was very nice and large, and the bathrooms were clean. However, it was VERY COLD in the winter time and the two space heaters they had were out of gas and not functioning. In the bed, there was an electric blanket, but otherwise, it was typically colder in the hostel than it was outside.
The second time we were in their suite section - which is a very small room with no closet or dresser, but you do have your own bathroom. You'll be cramped, but everything is very nice. These rooms were not as chilly as the first one we stayed in
Breakfast is good, but not very imaginative and you may not last till lunch without getting a snack. The front desk was very helpful though at all times - make sure you talk with them if you have any questions or want ideas of what to check out!
This was a good deal for the money - just remember, you are staying in a hostel, not a hotel!
Thank you for your comments and suggestions, we will take into account your opinion for future guest, your feedback is important to us and helps us to improve every day. We hope to see you again in Hostal Bella 269
