If only there were hostels like this in every town.
After a year of travelling I can honestly say this is the best hostel I found.
The building and decoration are beautiful.
The staff are friendly, helpful and generally all round wonderful.
The breakfast is great - fruit, cereal, juice, bread, eggs to cook your own way, plus cookies!
The location is fantastic, next to all the good restaurants and bars of Bellavista and only a 5 min walk to the metro / central square.
The beds are huge and so comfortable and you can fit a 85L rucksack in the lockable drawers.
The bathrooms and new and clean.
The kitchen is enormous and stocked with everything you need.
There's a BBQ, a patio, a garden, which the staff put a huge temporary pool up in if it's crazily hot! And there's lots of spaces to either chill out or meet other travellers, the list is endless.
If you're going to Santiago, there's only one place to stay.