Stayed here for 6 nights, and had some good points and bad points
Staff are very helpful, booking taxis, enquiries about the city etc, and are fluent English speakers, which was key for us not speaking any Spanish.
Free breakfast every day was a nice bonus.
Free internet which is very high speed.
Location can't be beat, being a few blocks from the centre of the shopping area and the main attractions.
Very noisy which makes it hard to sleep.we were in a double room off the upstairs central area, which has sofas in it. On our first night, people were playing games on their phones and talking till 5am which the staff did nothing about. This regularly happened til 2-3am, and due to the design of the building even the downstairs conversations are easily heard.
Balcony door didnt lock. This was a shared balcony with the larger dorm next door, and while the guys in there may have been ok, they could have be anyone. I felt uncomfortable leaving my room unlocked all day and all night. Staff tried to find the key to no avail.
Bathrooms cleaned mid morning everyday, and the bins for toilet paper were tiny and uncovered (upstairs at least). This results in overflow every night of dirty toilet paper on the cubicle floors, which is filthy.
In summation the hostel was reasonable, but I don't think I could go there again for fear of lack of sleep (I appreciate that I didn't complain to reception about this, but it is really something they should be proactive about, as they can hear it from downstairs)
- Official Description (provided by the hotel):
- One of Santiago's greatest hostel! Perfect location in downtown, 100-year-old restored unit, amazing facilities, extra large beds and more!We offer Furnished apartments, private rooms and cheap dorms to suit every traveler's need. Join our social activities and discover all Santiago has to offer ... more less
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