It's very well located, right in the middle of Santiago with good accommodations, despite of kind of old. It needs a better trained person to attend the guests at the arrival.
I had paid for the parking in advance but when we reach the hotel, it was no reception and just a door's-man of the building who have our reservations and key to enter the room. He said very roughly that we doesn't had parking, despite of my booking reservation saying otherwise and we had to find a public parking in the middle of an unknown big city (for us) to park the car. It was very stressful, and we had to walk three blocks with all our luggage (there is not a single place to park in front of the building, even for a moment).
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