The hotel is really clean and the staff is all very polite and helpful. It's within a walking distance to Centro (downtown) and not far from the restaurants in Bella Vista and Providencia. Also close to a metro station.
Breakfast is really good and my wife really enjoyed the medialunas there. The neighbourhood is good and there are street fairs in the evening a couple of blocks away. We'd definetely stay there again were we to go back to Santiago.