1.- My travel was in winter and the room has no heating at all, when I asked for a heater the answer was "It`s not that cold".
2.- They offer free Wi-fi internet connection but when I asked for it, it wasn´t working. (only the first day)
3.- It was hard to open/close the bathroom door and the free space available inside was lowered by a big boiler.
4.- There was a tv-cable connection but not a TV.
5.- Inside the closet I found garbage (plastic bags) and a used spoon.
6.- One night, during my stay, I arrived about 4 o`clock in the morning, and there was nobody to open the door, and when I tried to call the phone number published in the web page, it didn´t work. I have to wait about 10 minutes with my fiancee in the cold.
Considering the rate (U$ 58,00.- per night), not cheap at all, I feel I paid too much for a very poor service. I have stayed in better places, cheaper than this one.
- Official Description (provided by the hotel):
- An old house from the forties transformed into a cozy and homey hotel, central location in Providencia one step away from the Metro system and a wide range of services. We offer a design Boutique Hotel inspired by native and natural elements, modern spaces and premises, equipped rooms with good standard to satisfy your rest and stay. Enjoy of an exquisite coffee in our terraces and garden or take a delight in the elaborated and special menu by the restaurant, where you will taste the best regional ingredients accompanied by an original presentation. We award you the most essential and dedicated services along with a personalized attention. We look forward to meet you! ... more less
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