To take this review correctly you must understand this is not a hotel. It is an apartment with a hotel desk downstairs next to the apartment concierge. The rooms are actually apartments in an existing block, so your neighbour is likely to be a permanent resident. The rooms are nice enough, and clean. But - there are no real hotel facilities apart from a gym. No dining room etc. Breakfast should be brought up to your room at the time you ask for it on a tray and you eat it in your room. Mine never turned up and it took a couple of phone calls to get it the first day, after an argument that, yes, I had looked in teh 'fridge and no, there was no breakfast in it.. and on the second day it never turned up and since it was crap the first time I never bothered chasing it. The other point that really irritated me was that 'housekeeping' rang the doorbell despite the do not disturb sign to see if I want my room made up. Is it rocket science? which bit of 'no molestar' was proving to be the problem? For that alone I'd never go back and is why I am rating this property 'poor'. What are hotel rooms really for except sleeping ? Oh and don't stay on friday nights unless you like loud music from a nearby bar until 2am. And if you do - don't plan to sleep in or housekeeping will be on your case.... The front desk was helpful and gave me a one hour late check out until 1pm. Guess what - at midday - housekeeping are on the phone chasing .... Shame really because this place is otherwise ok for a few nights stay as an inexpensive base to see the city. Close to Los Leones metro. 20,000 to the airport by cab. I'd try somewhere else in the same area if I went back.
- Official Description (provided by the hotel):
- Featuring a swimming pool and a fitness center, RQ Providencia offers air conditioned rooms with plasma TVs in Providencia. Free parking is available. La Moneda Palace is 3 miles away.Soberly decorated in warm hues, rooms at Providencia Suites RQ feature wooden bedside tables and bedsteads. All of them have kitchenettes, work desks and marble bathrooms.A continental breakfast is served daily. Bars and restaurants can be found around the corner.The 24-hour front desk can help guests secure airport shuttles to Arturo Merino benitez Airport, which is 12 miles away. RQ Providencia Suites is 3 miles from Santiago's Main Square. ... more less
- Reservation Options:
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