this place had some good reviews and looked good on their website -- the pictures are deceiving and we don't know what those good review writers were thinking. this was by far one of the worst places we have stayed at during our eight month trip in south america. the staff are friendly for the first two minutes upon arrival. thereafter, you are only met with sour faces and blank stares. the staff themselves take over the common room (with their friends over) as well as the kitchen and meet you with disapproval should you try to share the oven or counter space. the breakfast is not worth waking up for. the rooms are awful, sterile, the cheap white walls have plaster so sharp it grazes your skin and tears your bags if they lean up against it. the sheets feel unwashed and should you pay more for a private bathroom, the tiny step-in-sideways box is never cleaned anyway so you have to either put up with the stench of a toilet-paper filled waste basket for however long you are staying or throw it out yourself. surprising, as the online site promises bathrooms that are cleaned five times a day and even once during the night. not so! the only saving grace is the rooftop, but even up there, the promised grill is not working and pushed off to the corner. there's one good thing about this hostel and that is the location. so you'd be better off looking for a place around the corner.
- Official Description (provided by the hotel):
- Hostal Santa Lucia, offers the best location at downtown Santiago, in front of Santa Lucia´s Hill and 1 block from metro station Santa Lucia. We are known for having the best mattresses of the city in a cozy ambiance. Our bilingual workers helps everyone making their trips. Also we have roof top terrace with wonderful view & BBQ, breakfast is included, free internet, Wifi and the most helpful workers. Try it - you won't regret. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with HostelWorld and Despegar.com so you can book your Hostel Lucia Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.