Check in is 3 pm but room not ready at 5!!!
Breakfast did not arrive and upon pursuit was half an hour late and missing eggs!!!
Charged $100 for a massage that we did not have or even book and still fighting over it!!!
When you have paid a lot of money to stay at a luxury hotel and get treated this way, it really makes you wish you had stayed at home.
- Official Description (provided by the hotel):
- W Santiago reinvents style and sophistication, becoming an icon for fashion in the city. Our hotel in Santiago, Chili offers WET(R) (swimming pool) with a panoramic view of Santiago. Embrace yourself with the exuberating unique colors and flavors that our restaurants and bars offer. Enjoy our ideal location near the Mapocho River, charming Barrio Paris-Londres and verdant Parque Forestal. ... more less
- Reservation Options:
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- Also Known As:
- w Santiago Hotel Santiago