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“Beautiful hotel”
Review of W Santiago

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W Santiago
Ranked #40 of 200 Hotels in Santiago
Certificate of Excellence
Sao Paulo, SP
Level 6 Contributor
72 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
“Beautiful hotel”
Reviewed November 9, 2012

I have spent 3 nights at this hotel in may/2012 to celebrate my birthday with my husband and 9 years old son. We used a special promotion for Latin American residents, and it really worth it.
The hotel is very beautiful, well decorated and clean. Our room was at the 10º floor, silent and spacious, plenty of towels and nice amenities. We really enjoyed the breakfast, included at our rate.
The pool on the roof is not heated, it was unpleasantly cold for me, but my son enjoyed it, they have a bar there with several cocktails and complimentary flavored water and a wonderful view.
Their restaurants are excellent, but it is always necessary reservation for them.
The only downside is the staff: although they are very polite and helpful, they are very young and might need more training. We asked for a bed for my son before our arrival by e-mail, what was assured, but they did not put it even after our several calls, we gave up to avoid hassles and my son slept on the couch every night, which was enough for a child, but it would not be for an adult.
All in all for us was an excellent stay due to that promotion, but if you will pay the full rate do not expect the Ritz standards.

Room Tip: Ask for a high floor room, they have better views. Consider including the breakfast at your rate.
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  • Stayed May 2012, traveled with family
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank FlaviaHC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
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Traveler tips help you choose the right room.   Room tips (157)
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Santiago, Chile
Level 2 Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed November 5, 2012

It's just perfect. No more words about it.
Great Location, Service, atmosphere, people. Nice place to hang out too.
The Swimming pool on the top roof is a MUST. Be sure to take your cammera up there, if the weather helps, you'll be enjoying a great view from up there too.

Don't Hesitate, just go! :)

Room Tip: Register on their SPG program. Ask for the "platinum challenge" on their SPG support 1-800...
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  • Stayed August 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Aldo Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level 5 Contributor
63 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed October 24, 2012

Loved my stay here. Beautiful & modern hotel with friendly staff & fantastic location. Walking distance from plenty of Resturants & Santiago is a stunning place with lovely weather. Hotel has an amazing roof top swimming pool & cocktails 24/7 which is nice. I would be coming back to this hotel as soon as I can!

  • Stayed January 2012, traveled with family
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    • Cleanliness
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Helpful?
1 Thank Hannah S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 6 Contributor
150 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed October 17, 2012

Only stayed for a night but wow what a hotel, nice location, great service and nice breakfast buffett. I was lucky to get an upgrade with a balcony with a nice view. Upgrade or no upgrade this is a very nice hotel.

Room Tip: Try to get an upgrade
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  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jesco74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne
Level 5 Contributor
36 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed October 16, 2012

Firstly - small a qualification. I have been traveling the globe for the last 31 years, and prior to tonight, my best cocktail was a Tanqueray 10 Martini at the Savoy in London. It was my benchmark! Tonight my order was a mojito (my favourite cocktail), a pear martini ( with flaming lime zest rubbed around the rim of my glass), then my best gin martini ever - Bombay Sapphire & Cointreau & lime zest, then a Chillean piste de resistance - a pisco sour. All A+++++

A Tuesday night with the most lovely Rose on duty - may you be so lucky. The best view ever - sparkling lights out over the Andes mountains, the best ambience, and way and over the best cocktails in the world - Hola Santiago - I shall return!!!!!!

  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank GRANT AND LISA S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santiago, Chile
Level 2 Contributor
8 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed October 14, 2012 via mobile

This is probably one of the best hotels in Santiago, its great for weekend travels if you want to do a lot of things, get some drinks, swim in the roof terrace warm pool, gym classes, sauna, spa and great restaurants

  • Stayed October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Barbrodri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level 6 Contributor
257 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 138 helpful votes
Reviewed September 29, 2012

I have been in this hotel more than one time and the experience is always great.
The best location, great rooms W style, the restaurants are fantastic and the personal are helful and friendly all the time. Breakfast is certanely one of the best in town.

  • Stayed June 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank patricio s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about W Santiago

Property: W Santiago
Address: Isidora Goyenechea 3000, Santiago 8420505, Chile
Phone Number:
Location: Chile > Santiago Metropolitan Region > Santiago > Las Condes
Amenities:
Bar / Lounge Business Center with Internet Access Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#20 Luxury Hotel in Santiago
#22 Business Hotel in Santiago
#29 Family Hotel in Santiago
#42 Romantic Hotel in Santiago
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — W Santiago 5*
Official Description (provided by the hotel):
W Santiago reinvents the style and sophistication, becoming an icon for fashion and tendency in the city. Enjoy the WET(R) (swimming pool) with panoramic view of Santiago. Embrace yourself with the exuberating unique colors and flavors that our restaurants and bars offer. ... more   less 
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Also Known As:
w Santiago Hotel Santiago

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