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All reviews close to the airport free shuttle morning shuttle basic accommodation breakfast starts check in was easy shuttle service booking confirmation nice clean hotel early flight airport hotel one night an iron great place to stay excellent option the hilton garden inn room service
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4 - 9 of 656 reviews
Reviewed 4 weeks ago

Travel for holydays, hotel just for one night in a good position near Santiago airport.
The rooms are very nice, clean and confortable, a lot of space and with good insonorization.
I suggest this hotel for short stay in Santiago

Date of stay: September 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank antonella400
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rafael_Sotomayor, Director de Recepción at City Express Santiago Aeropuerto, responded to this reviewResponded 3 weeks ago


Dear Antonella

Together with appreciating your opinions and vision of us, we thank you for your good evaluation. As he wrote the Hotel has a reduced acoustics to provide a good rest.
We hope you come back very soon.

Best Regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 24, 2019

The place was absolutely clean, very comfortable beds, wonderful hot showers! Decor was simple but tasteful. They had a wonderful breakfast in the morning. They only problem we had was the WiFi not working in our room, but they finally got it fixed for us . The location is also very removed from the rest of the city, but really nice that it’s close to the airport.

Date of stay: August 2019
Thank Roam13920132712
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rafael_Sotomayor, Director de Recepción at City Express Santiago Aeropuerto, responded to this reviewResponded August 24, 2019

Dear guest

First of all we value the trouble in writing your comment, which helps us a lot to see our virtues and also shortcomings. As for your comments, we value your vision about our service and efficiency. At Hoteles City Express we strive to provide quality service to those who choose us.
The invitation is extended to visit us.

A hug and greetings

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 19, 2019

There is no running shuttle to the airport and I was scammed $20 USD by the local taxi hustlers to drive me fromthe airport to the hotel which is about 2 km away. The taxi drivers were hustling me and interrogating me and overall I thought we were going to be mugged. THIS IS THE WORST EXPERIENCE EVER reaching an airport hotel. AVOID COMPLETELY

Date of stay: August 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Carlos M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rafael_Sotomayor, Director de Recepción at City Express Santiago Aeropuerto, responded to this reviewResponded August 24, 2019

Dear Carlos

We are very sorry for what happened at the airport, we understand your frustration and discomfort. The Hotel has improved its collection system, leaving a person to receive our guests to avoid situations like the one mentioned.
We appreciate your good grades and hope to see you soon to change your bad experience.

Best regards

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Reviewed July 22, 2019

Great location, close to the airport. Clean room. Only issue we had was the 4:30am wake up call we never organised. Overall the hotel served its purpose and was family friendly. Wifi and restaurant and handy due to the lication of the hotel as not much around.

Room tip: Airport shuttle was convenient and easy.
Date of stay: July 2019
Trip type: Traveled with family
Review collected in partnership with this hotel
Thank CarlO353
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rafael_Sotomayor, Director de Recepción at City Express Santiago Aeropuerto, responded to this reviewResponded July 28, 2019

Dear Guest

In City Express Hotels we are very happy to feel this good perception of those who visit us. That familiar and close concept that you mention in your comment also seems very good to us.
The invitation for a next trip remains.

Best regards and
Until next time

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Reviewed July 21, 2019

I stayed here before and after a recent eclipse trip, and it was heavenly to have a base to start and end my time in smaller towns and of course the eclipse day. It;s near the airport, so convenient, people are nice, I would definitely stay again. Reservation was in hubby's name but I'm the one who loves to review, LOL.

Date of stay: July 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Service
Thank VictoriaAshland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rafael_Sotomayor, Director de Recepción at City Express Santiago Aeropuerto, responded to this reviewResponded July 22, 2019

Dear Victoria

We feel very fulfilled when receiving your comments. We are very happy to know that I enjoy the eclipse that occurred recently. We hope you visit us as soon as possible to continue providing an excellent service to you and all who visit us.

Greetings and a hug in the distance

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