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“Service does not bring a smile”

Raul Correa & Familia
Ranked #946 of 4,642 Restaurants in Santiago
Cuisines: Chilean, International
More restaurant details
Restaurant details
Good for: Families with children
Dining options: Breakfast, Late Night, Outdoor Seating, Reservations
Neighborhood: Vitacura
Santiago, Chile
Level 6 Contributor
186 reviews
112 restaurant reviews
common_n_restaurant_reviews_1bd8 98 helpful votes
“Service does not bring a smile”
Reviewed October 30, 2012

This is certainly an interesting location. Clearly was a traditional family home with large garden and pool that has been converted into a sprawling gathering place for families and large groups celebrating birthdays, anniversaries and such. Indoors comprises a more traditional restaurant setting, which is not overly formal. Outside is a sprawling garden setting with some interesting artefacts on display. When I visited it was as part of a birthday party comprising about 25 people and there was at least one other such party at the time also plus several other tables with 4 to 6 diners. We were well shaded from the sun and in general the garden area was comfortable with a well-worn character. Being such a large group the menu options were limited to 3 choices for each of 3 courses. The service was very slow and we must have waited about one hour before the first course arrived. The wait staff seemed to be aware of that as they kept plying us with bread rolls as we waited for the kitchen. When the food arrived it was good but average, seafood in a shell was tasty, the pork rib was tasty and the apple dessert was...you got it....tasty. No real complaints about the food, you get what you pay for. But certainly if you go as part of a large group be prepared for a long wait and don't spoil your appetite by eating all the bread rolls.

  • Visited October 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Spike1947
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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269 reviews from our community

Visitor rating
    67
    82
    63
    35
    22
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Santiago, Chile
Level 6 Contributor
126 reviews
75 restaurant reviews
common_n_restaurant_reviews_1bd8 55 helpful votes
“It could be better”
Reviewed March 29, 2012

The restaurant could be better. It is located in a nice area, it is a cozy chilean farm house, nice garden, good food, but the overall service could be improved with some minor changes. There are details that reflect lack of maintenance and care.
However it is a very good option to go with large groups in Santiago.

  • Visited March 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank Daniel H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 6 Contributor
174 reviews
137 restaurant reviews
common_n_restaurant_reviews_1bd8 32 helpful votes
“Expensive and REALLY not worth it.”
Reviewed January 17, 2012

OK so it's not THAT expensive. However, once you try it you will find it is very expensive for what you get. Very small portions and mediocre cooking techniques for a restaurant that boasts culinary mastery. Locals love this place but trust me, you won't love it if you aren't Chilean.

Helpful?
1 Thank CanadianGuide
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santiago, Chile
Level 1 Contributor
4 reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
“Good food, poor service”
Reviewed December 29, 2011

We chose the "Maridaje Gourmet" menu, which includes a starter dish, soup, main course and dessert. For each, there is a good selection of dishes, featuring Chilean and international cuisine. Each dish is accompanied by a specific wine, carefully selected to go with it by their sommelier. Everything we ordered was very good.

Service, on the other hand, was not so good. We had reserved a non-smoking table, and we were sat outdoors, which seemed fine until people in nearby tables started smoking. When we complained, they moved us to a table indoors. Then, as they started serving the various dishes we had selected, we noticed that they were serving Merlot for everything. We then asked to see the menu again, and, of course, many of our choices were supposed to go with other wines, not Merlot. After we complained about this, they brought the Sauvignon Blanc, Cabernet Sauvignon, Carmenere and Syrah...

So, if you go there, you will like the food, the wine and the price, but you may have to watch that you get what you ordered!

  • Visited December 2011
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
2 Thank Patricio P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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