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“Theft in Cap Ducal” 1 of 5 bubbles
Review of Cap Ducal

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Cap Ducal
Ranked #169 of 197 Hotels in Santiago
Memphis
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
“Theft in Cap Ducal”
1 of 5 bubbles Reviewed April 16, 2008

Dear Trip Advisor

My Trip to South America went great in almost all respects.But I want to report a problem in Santiago, Chile.This is regarding the hotel I stayed "CAP DUCAL" in Providencia-Santiago,Chile.
I was said is better to keep my valuables in the hotel's safe within my room.So I left most of my money there.On March 21 at night, coming back from a full day tour I counted my money in the safe ( as I did every night and I kept an accurate account on it) and I found stolen $100 USD.I complained but nothing happened,probably the thief was the mate or some receptionist,they knew that I will be away the whole day and that I am leaving next day very early morning to the airport at 5:45 am.The safe was with a key ,but as I heard down there even with combination can be opened by hotel people. I had asked hotel and they told me that was the only key for the safe I was holding, obviousle they lied ,they had another one.So I lost $100
USD.Please report this on your website so other people know and protect themselves.
Thanks
Sincerely
George Anastassiou,
Prof.of Math.
University of Memphis,Memphis,TN 38152

  • Liked — location
  • Disliked — service
  • Stayed March 2008, traveled on business
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Check in / front desk
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
    • 1 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
6 Thank ELLINARA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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19 reviews from our community

Traveler rating
    4
    6
    5
    0
    4
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3
6
2
5
Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    2.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    2.5 of 5 bubbles
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  • English first
  • Portuguese first
  • Spanish first
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English first
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Additional Information about Cap Ducal

Property: Cap Ducal
Address: Avenida Suecia 281, Santiago 8320000, Chile
Location: Chile > Santiago Metropolitan Region > Santiago > Providencia
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites
Hotel Style:
Ranked #169 of 197 Hotels in Santiago
Price Range (Based on Average Rates): $
Hotel Class:3 star — Cap Ducal 3*
Number of rooms: 26

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