We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Decreasing food quality and far away from being family friendly”
Review of Santa Pizza

Santa Pizza
Ranked #732 of 4,826 Restaurants in Santiago
More restaurant details
Restaurant details
Dining options: Lunch, Reservations
Neighborhood: Las Condes
Reviewed November 28, 2013 via mobile

On October we decided to celebrate one of our children school merits and made reservation for a party of 5 including our 3 children of ages between 13 and 8. When we arrived the manager told us there were no space for us since that day the restaurant decided to accept reservations for smokers. No option was given to us, just isolated tables were offer. Besides being rude to us, the manager had an unacceptable behavior with us as clients. Discriminated and frustrated we decided to leave. Also, food has decreased the quality when comparing between the last three times I have stopped by this restaurant in the last year. I decided to stop going to this place.

Thank CrLyon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review
Reviews (175)
Traveler rating
Traveler type
Time of year
Language
  • More languages

9 - 13 of 175 reviews

Reviewed May 16, 2012

3 of us from our company met with a vendor at Santa Pizza in Parque Arauco Mall for lunch on May 16, 2012. We arrived and we were served our drinks and then our meals fairly quickly. 2 of us had there specialty Lasagna, 1 had a fish dish, and the fourth has a salad. We that had the 2 lasagnas were lukewarm at best. We asked the waitress to heat them some more. Well we waited about 15 mins and they had not returned with our food, so we asked where is our food. Well they finally bring it back out not much warmer than it was to begin with. So at this point we have been there an hour, so we waited for the waitress to return so that we could order a coffee... that took about 15 mins to serve. Then when we had all finished, we told the waitress that we needed an invoice (standard for a business meal in Chile). That took about 30 mins to complete. In all we were there 2 hours for lunch. Now you "might" understand if they were overwhelmed with business, but they were not even half full.

I would NOT recommend this restaurant at all.

    • Value
    • Atmosphere
    • Service
    • Food
Thank JohnB007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor reviewer on Facebook
Santiago de Chile
83209
Reviewed April 5, 2008

nothing to say

Thank A TripAdvisor reviewer on Facebook
This review is the subjective opinion of an individual contributor and not of TripAdvisor LLC.
Reviewed 1 week ago via mobile
Google Translation

Thank cbattagliab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 3 weeks ago via mobile
Google Translation

1  Thank JuanPabloChile
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers who viewed Santa Pizza also viewed

Santiago, Santiago Metropolitan Region
Santiago, Santiago Metropolitan Region
 
Santiago, Santiago Metropolitan Region
Santiago, Santiago Metropolitan Region
 
Santiago, Santiago Metropolitan Region
Santiago, Santiago Metropolitan Region
 

Been to Santa Pizza? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing