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“Neurotic, inflexible”
Review of Hostal Collins

Hostal Collins
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Hostal Collins
Ranked #11 of 14 Hotels in Temuco
Reviewed October 23, 2011

The Hostal Collins is in decent enough physical condition, but I was not impressed with the senior staff and the way they run their establishment. They seem to cater to local business travelers who speak the language and who come and go at predictable work hours and don't need much more than a place to sleep for a night or two.

For tourists, they are odd about reservations and are stingy about unexpected things. Also they do not provide keys and you must use the buzzer to gain access, which is problematic if you need to enter at an unusual hour. The proprietors are a bit neurotic and aren't inclined to be accommodating about holding luggage past check out, sufficiently heating rooms for their guests during colder months, providing services or information, etc. The regular cleaning/kitchen staff is perfectly lovely though.

Overall would not recommend to tourist visitors. Better to stay somewhere else down the road.

Room Tip: Rooms on the side closer to the Cerro Ñielol seem to be slightly better. Not sure why.
  • Stayed: September 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
6  Thank Paul H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviews (25)
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3 - 9 of 25 reviews

Reviewed March 13, 2017 via mobile
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Stayed: March 2017, traveled solo
Thank Rodrigo M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 1, 2017 via mobile
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Stayed: February 2017, traveled with family
Thank Beatriz O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 12, 2017
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  • Stayed: April 2016, traveled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Jaime_Castillo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 18, 2016 via mobile
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Stayed: December 2016, traveled on business
Thank Jaime V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 31, 2016 via mobile
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Stayed: October 2016, traveled with family
Thank Silvia O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 24, 2016
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Stayed: July 2016, traveled with family
Thank empresasmycltda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hostal Collins

Address: General Aldunate 0505, Temuco, Chile
Location: Chile > Araucania Region > Temuco
Amenities:
Hotel Style:
Ranked #11 of 14 Hotels in Temuco
Number of rooms: 11

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