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“Needs renovation”
3 of 5 bubbles Review of Hotel Puelche

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Hotel Puelche
Ranked #10 of 27 Hotels in Puerto Varas
Certificate of Excellence
Buffalo, New York
Level Contributor
192 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
“Needs renovation”
3 of 5 bubbles Reviewed February 22, 2014 via mobile

The staff at the hotel was superb. They were always available and helpful. Breakfast was adequate with very pleasant staff. Our room was clean but the bathroom had peeling paint and a barely functioning toilet. It was very noisy at night. Dogs barking one night (which is not a fault of the hotel) and noise from a party the next night. I don't know where the party was located but it was loud. It was an easy walk to dinners and town.

Stayed February 2014, traveled as a couple
Helpful?
Thank LNM1108
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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244 reviews from our community

Traveler rating
    150
    67
    19
    6
    2
See reviews for
53
143
5
8
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Santiago, Chile
Level Contributor
3 reviews
3 hotel reviews
5 of 5 bubbles Reviewed January 26, 2014

We just returned from a great vacation in Puerto Varas where we stayed at Hotel Puelche. We were there for 10 days. This was a great choice and we had a fantastic experience. It is a cute little hotel with very comfortable facilities, and with lots of attention to the details. They just inaugurated a new restaurant in the hotel and the food and service there were top notch. The location is just perfect. However, what we appreciated the most was how helpful and nice was everyone in the staff. We will definetely come back soon!!!!

  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Illary Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Claudio M, Public Relations Manager at Hotel Puelche, responded to this review, April 1, 2014
Dear Mrs. Illary, thank you for your time and opinions. It is great to know that you had a great experience during your stay in our hotel. It is important for us to give a great service and experience to each guest staying with us.
We will be waitng for you during your next visit to the south of the country.

Kind Regards

Veronica Rosa
Administradora
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cary, NC
Level Contributor
137 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
3 of 5 bubbles Reviewed January 21, 2014

This hotel was a good choice for Puerto Varas even though it was about 1 km outside of town. But that gave us the opportunity to get a bit of exercise before and after dinners with a reasonably nice walk into town along the waterfront. The rooms were quite large with comfortable beds and good showers. The hotel staff spoke English and responded to our needs quite nicely. The breakfast was okay, but nothing special. We stayed in this location for three nights, including New Year’s Eve. The town itself is okay, but nothing particularly interesting to be found for tourists from what I could tell. We did have a few excellent meals, but the town generally shuts down in the evenings with little to do.

Stayed December 2013, traveled as a couple
Helpful?
Thank lair12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Avondale, Pennsylvania
Level Contributor
232 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
5 of 5 bubbles Reviewed January 18, 2014

We stayed here for two nights during a visit to the lake district. The staff was incredibly welcoming and friendly and I can highly recommend this hotel. Breakfast buffet was typical but high quality. A very nice touch was the availability of coffee and tea on each floor and in the reading room. It was only a short 5-6 block walk into town and there are a number of good restaurants within walking distance. I would mention that it's a short walk without the rain - it was pouring our first night and it seemed like a long way into town.

Room Tip: We stayed on the top floor and had a nice view of the lake and a balcony to walk out on. There was a...
See more room tips
  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BobN06
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santiago, Chile
1 review
5 of 5 bubbles Reviewed December 26, 2013

The service is superb, the staff very friendly and the breakfast superb.
The rooms with a wonderful view, spacious and very clean. The bed and pillows specially comfortable.

For sure we will return in our next visit to Puerto Varas.

  • Stayed December 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank LAFC2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, Canada
Level Contributor
3 reviews
4 of 5 bubbles Reviewed December 20, 2013 via mobile

Really very comfortable hotel, wood cabin style German craftsmanship, our room was very clean, bathroom has all modern fixtures, front desk very helpful and friendly. Breakfast is included which has fruit, eggs, toast, pastries, and all the fixings! It's nice that the hotel is a block above the lake road because it's quieter, and has a great view point. I do highly recommend this hotel!

Stayed December 2013, traveled with family
Helpful?
Thank Mathias T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ottawa, Canada
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed December 1, 2013

My wife and I stayed here for three nights following a couple of long flights getting to Chile. In mid November there were only a couple of other guests in the hotel so it was quiet and exactly what we were looking for. Best route to get downtown is to go across the road and down some steps and then turn left on to the promenade that gives you a view of the lake as you walk the 10 minutes into town. We had a room on the top floor with a great view of the lake and a small walk out balcony. We do not speak Spanish but the front staff were helpful and friendly in phoning a tour company in the early morning to check that we were indeed going to be picked up. The breakfast was adequate, and a tea/coffee tray was available on each floor. We found that decaffeinated coffee is hard to get in hotels in both Chile and Argentina so if this is important bring your own.

Room Tip: The rooms that face the lake also have a road( not that busy) so getting a room higher up is likely...
See more room tips
  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rob B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Puelche

Property: Hotel Puelche
Address: Imperial 695, Puerto Varas 12345, Chile
Phone Number:
Location: Chile > Los Lagos Region > Puerto Varas
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Suites Wheelchair access
Hotel Style:
#5 Romantic Hotel in Puerto Varas
#11 Family Hotel in Puerto Varas
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hotel Puelche 3.5*
Number of rooms: 21
Official Description (provided by the hotel):
First Boutique Hotel in Puerto Varas. Located at 8 minutes walk form the centre on a residential area, very quiet and peacefull. More than a hotel, your house. ... more   less 
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Also Known As:
Puelche Hotel Puerto Varas

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