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“Great view.”

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Park Inn by Radisson Puerto Varas
Ranked #14 of 27 Hotels in Puerto Varas
Santiago, Chile
Level Contributor
121 reviews
88 hotel reviews
common_n_hotel_reviews_1bd8 168 helpful votes
“Great view.”
Reviewed December 25, 2012

Sister hotel to the fancy 5 star Gran Hotel Colonos del Sur which is located at the coast of lake Llanquihue, this old wooden structure hotel is located on a hill about 5 blocks from the lake. I would rate this as a 3 star hotel.
The view from most rooms is superb. Rooms are small and rather basic. They include a mini fridge and a free safe. Walls are paper thin. Windows are double paneled and central heating worked well. So does the hot water. There is WiFi available in the rooms and a couple of computers in the lobby.
Breakfast is superb. Other meals are average.
Puerto Varas is a small pretty town, the downtown area is only a few minutes by foot from the hotel where some interesting tours can be purchased. It also has a good casino. A great place for afternoon tea is a place called Cassis, located right next to the other Colonos.
You should avoid going to the Colonos Mirador hotel during the month of December due to the fact that it receives large noisy groups of students on their study trips.

  • Stayed December 2012, traveled as a couple
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Helpful?
2 Thank Jose-Anita
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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370 reviews from our community

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Rating summary
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Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
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  • French first
  • German first
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  • Portuguese first
  • Russian first
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English first
CA
Level Contributor
186 reviews
98 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
Reviewed December 6, 2012

Hotel sits on hill, we had corner room, great view of lake/2 snow capped volcanos on sunny day. good night city lights view too.

Carpet is very worn, no English Tv channel, but its compensated by the views. Breakfast is good with fresh fruits. One day got there at 7:10am, 10 minutes after it was open. There was a big Brasilian group ahead of us. They ran out of plates, utensils, food, coffee, milk, everything. So get there before 7 am or just go late like 8 am.

Room Tip: Ask for corner room with lake/volcano views. We had one, was beautiful on a sunny day.
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  • Stayed November 2012, traveled as a couple
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Helpful?
Thank bobolee55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mountain View, California
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed October 25, 2012

We arrived in the morning having booked the room online the previous day. There was a miscommunication or something, because they didn't have our reservation at all, and weren't doing anything to solve the issue. They just said they didn't have the e-mail, so they couldn't do anything. I had to call booking.com's customer service number while standing in the lobby to get it sorted out. Luckily they had a Spanish speaking agent, because the hotel staff does not speak any English.

Reservation sorted out, we went up to our room. We had a great view of the town and lake. The room itself was pretty small, leaving very little space for our luggage. It was clean, and included a small refrigerator and a safe. The bathroom was nice and clean as well. The bed was comfortable, and we had a nice stay. Although we put the do-not-disturb sign up, the cleaning staff still cleaned the room. Not a big deal.

Breakfast was a bit plain, but not lacking in options. It's good for a quick snack before heading out for the day. The pool doesn't look as great as it does in the photos.

The hotel is located up a hill, and is a short walk to the town center. Puerto Varas is a small town, so many things are easily walkable. Don't confuse it with the Gran Hotel Colonos del Sur, which is a large hotel in the town center.

Room Tip: Bring a copy of the reservation e-mail with you, and make sure you can call the customer support for...
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  • Stayed October 2012, traveled as a couple
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Helpful?
1 Thank khuang82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santa Cruz, California
Level Contributor
87 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed September 12, 2012

Usually out of my budget range, I enjoyed a wonderful 4 days here in winter (August) when the price is reasonable. Very comfortable room. I reduced by one star because the walls are not soundproof, so a noisy guest can be heard. Staff was always friendly and helpful. Good breakfast buffet with much variety, but there was no attempt to keep the eggs warm, so best to go early. Wonderful view of town and lake from my room. Conveniently located in a quiet part of town. Abundant central heat and good hot water.

  • Stayed August 2012, traveled solo
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Helpful?
Thank RogerCello
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
24 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed February 12, 2012

Stayed here as it was one of the preferred options at the end of our lake crossing. Glad we only stayed one night. Room was pretty ordinary and common areas were tired and in need of a make over. Went to the restaurant on arrival and felt it was an imposition us being there.

  • Stayed January 2012, traveled as a couple
    • Value
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Helpful?
1 Thank Smithy013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Puerto Varas hotels

Cleveland, Ohio
Level Contributor
42 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed September 28, 2011

Had some problems with the cleanliness of the room - never a good sign when the sheets are dirty upon check-in. Only stayed 2 nights and was happy to move on. Ate at the restaurant 1 night, nothing special.

  • Stayed February 2011, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ztriptaker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level Contributor
56 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed July 31, 2011

This hotel was one of the highlights of our family trip: amazing view, rich and diverse breakfast options (many fruit types and pastries), extremely clean, and very friendly staff. They have wireless in the rooms and available computers in the lobby, a beautiful social room on top of the hotel with a view for the vulcano, lake, and city (most rooms had the same view), very close to the lake and downtown (restaurants and shops).

Room Tip: My room was on the 5th floor, and ALL of them face the lake and vulcano.
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  • Stayed July 2011, traveled with family
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Helpful?
Thank andreacarioca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Park Inn by Radisson Puerto Varas

Property: Park Inn by Radisson Puerto Varas
Address: La Paz 471, Puerto Varas, Chile (Formerly Colonos del Sur Mirador Hotel)
Phone Number:
Location: Chile > Los Lagos Region > Puerto Varas
Amenities:
Beach Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #14 of 27 Hotels in Puerto Varas
Price Range (Based on Average Rates): $
Hotel Class:3 star — Park Inn by Radisson Puerto Varas 3*
Number of rooms: 86
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