We've just got back home after two-week trip to Chile (Santiago, Atacama, Patagonia, Easter Island) organized by Patagonia Southernland Expeditions and especially Andres Oyarzun Gonzales. We're a small group of four friends with high expectations regarding quality of services and accomodation. From the very beginning, already at preparation phase, Andres was open to our suggestions or requests. For each location he gave us few options to choose. All hotels/lodges recommended by him were really great. His remarks (i.e. regarding flights) were always accurate and helpful. He was also very patient as we were changing dates few times. Moreover I valued very much his frankness - as we wanted to visit also Easter Island, he stated that he didn't have any experience there but we could arrange everything by ourselves (what was true), at the same time giving few recommendations (many tour operators would use it to earn additional money anyway). During our journey everything was strictly according to what we agreed before. Andres was calling us from time to time to check if everthing was ok or to give some more details.