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All reviewsbella vistagreat viewosorno volcanohotel is locatedenglish speaking staffbreakfast buffetnorthern patagoniawould stay here againnice hoteli highly recommend this hoteltwo nightsexcellent locationcakestown centrehot wateroverlooking the lakenoise
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4 - 9 of 990 reviews
Reviewed May 28, 2018

Nice room, great view of the lake, comfortable beds.
The only negative comment: we arrived 30 min.before check-in time and they made us wait in the lobby with all the luggage instead of checking us in a little early (what's 30 min.?, pretty sure the room was ready anyway...)

Room Tip: great room!
Stayed: May 2018, traveled with family
Review collected in partnership with this hotel
Thank seva100pol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 8, 2018

Great views especially on a clear day. Staff very variable. Mostly very pleasant and helpful but some quite surly and unpleasant. Room was clean, relatively spacious. Try to get a room in a wing not looking over the parking or reception area as it can be very noisy with guests coming and going - day and night. Good location.

  • Stayed: March 2018, traveled as a couple
    • Location
    • Cleanliness
    • Service
Thank jade808558
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 24, 2018

Great view, big simple room. Luggage rolls easily as floors are almost entirely wood, little carpet, none in room. Big bathroom and shower. Plumbing worked well, good towels. Room dimly lit. No facial tissues in bathroom. At check in, no one spoke English, and we sadly do not speak Spanish. Was able to get simple map from desk, little else. There was English speaking staff next day. Breakfast was good. Dining room chairs worn, some dirty.

Stayed: March 2018, traveled as a couple
Review collected in partnership with this hotel
Thank PittsburghHiptripper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 11, 2018

We were on a day tour and called here for lunch. We started with a Pisco Sour which was the local speciality, Soupd was great followed by salmon and a cherry desert, washed down with plenty of local wine (white or red). This was all whilst overlooking the lake and snow capped volcano, made all the special by clear blue skies.

Food, service and views were excellent.

  • Stayed: February 2018, traveled with friends
    • Service
Thank Richard T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 20, 2018

It's true that the hotel is charming, the rooms are pretty good, no AC though.
The accommodations in general are very nice and the staff friendly.
What ruined the stay for me was the night I ate at the restaurant. It was just terrible.
The service was extremely slow, and when we finally got our food, all got worse.
I ordered homemade Capelletti, ate least they where homemade, but they where way too big and the dough wasn't even. The filling was OK.
The real problem was the salsa. I ordered PESTO, but I got a gooey tasteless oily paste. It was like a ton of cheese with cream and some green herb. There was no garlic or basil whatsoever.
We also ordered a salad, which had some rotten greens and rancid nuts in it.

Room Tip: DO NOT eat in the restaurant.
  • Stayed: February 2018, traveled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank Emilio B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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