I arrived at the hotel and they didnt find my reservation. After some time, they found my reservation in a previous date. I had to look for my mail changing de date, to prove that I changed the date and that the mistake was theirs.
After sometime I received my key and went to the lodge, as soon as I entered the bedroom the smell of "mofo" was so overwhelming that I decided to not take my luggage out of the car and headed everybody to the car and went to the city to look for other hotel.
The room was poor, no towel, everything uncleaned, no soap, no matches (and even the hot water needed matches to turn on).
I was lucky to find a good hotel, and I will be sure to say anyone I know to not go to this hotel.