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2 - 7 of 225 reviews
Reviewed March 20, 2018 via mobile

So I booked this hotel with a booking service (by the name of booking) so they place looks nice and I give it a shot. It says that the price includes all taxes. Nice right? But later on I get a message from the hotel telling me that I have to pay more because of the 19% tax. That ludicrous! They said the taxes were included. So now I’m on a back and forth with the booking service and the hotel. Bare in mind the the problem is not the availability of money but rather the unfair advantage that these guys are doing. I feel that every customer must know these things so they be warned that the price that these guys have on different apps is not entirely honest.

I will make the rest of the review later. When I set foot on the hotel.

Stayed: March 2018, traveled as a couple
Thank Enrique R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 9, 2017

I was very impressed with the hotel, especially for the price. Nice room, not huge but more than adequate, clean, friendly staff. It has a very nice feel to it, and great restaurant on location, and good breakfast. Would definitely stay again!

Room Tip: Definitely, the corner rooms are much roomier, although no view
  • Stayed: September 2017, traveled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Andrea T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 7, 2016

We stayed 1 night in Puerto Chico.Check in was not so good. When we opened the door of our room, we saw that the room was still in use. So we got another room, but this was for disabled people. This room was big enough and with a big bathroom, suitable for wheelchairs.The room was hot because it was a sunny day and there is no airco. . But we put the windows open for a while in the evening, and this helped a lot. The hotel is very clean. Breakfast is buffet and very tasty, with very good fresh juice and tasty fruits as strawberries, cherries....We had some problems with our hired car, and the reception helped us to call in spanish with the rental company. There is free coffee at the reception. At the sidestreet,next to the hotel, there is a parking, but this can be busy when the shops are open. Good bakery at the parking. Some resto's in the environment of the hotel. Some small shops for water or drinks nearby. And the lake is in front of the hotel. We enjoyed our stay.

  • Stayed: November 2016, traveled with friends
    • Sleep Quality
    • Rooms
    • Service
1  Thank liesenluc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 7, 2016 via mobile

We really enjoy the location of this hotel. It's on the right part of town as the really good restaurants are walkable. They also have bikes for free if you want to bike in. I wish they had fans in the room as it can get really hot and there seems to be a profusion of barking dogs and car alarms so it's difficult to decide, window open for fresh air and noise or closed and melting. Beds and pillows are super nice and my husband loves the shower pressure.

Stayed: November 2016, traveled as a couple
1  Thank MsColorado
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 21, 2016 via mobile

Hotels clean, staff very helpful, breakfast is not the greatest, but buffet style with some scrambled eggs... Hotel has bikes available for guests use to get down-town. Recommend for a short stay. A little over-priced in our opinion but most places around Puerto Varas are...

Stayed: October 2016, traveled as a couple
1  Thank Aoife A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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