My family and I spent three nights at this hotel. We found it quite accomodating and conveniently located. Breakfast was quite satisfactory and the rooms were cozy and nicely designed.
On the good size, no doubt, caring service and willingness to help all around. Everybody tried to go the extra. For instance, on learning that it was my birthday, Mr Carlos Heim at the check in counter sent to my room a complimentary delicatessen tray full of assorted cheese and nuts with two glasses of wine. A surprising present, indeed!
We really made use of the courtesy mountain bikes for rides around the lake. Bike lanes made the job easy and safe.
We also enjoyed our stays at the lobby, with live music and a 'home away from home' feel.
There is a car rental on site, too, that can be recommended if you are planning to drive your way to the different sightseeing spots.
The bads? Not many, really. The swimming pool on the seventh floor was a bit cold on the second day of our stay. But who wants to stay so long inside with so many things to discover around?
- Official Description (provided by the hotel):
- We are a concept hotel aiming to blend the highest level of service in the region with the warmth and comfort of home, nestled in the natural beauty of Puerto Varas, in the heart of southern Chile.We invite you to be moved by the amazing views from our world class rooms, while you experience our unique style of service, designed to complement the awe-inspiring surroundings. ... more less
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