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“Great Hotel and Environmentaly Concious” 4 of 5 bubbles
Review of Hotel Cumbres Puerto Varas

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Hotel Cumbres Puerto Varas
Ranked #1 of 28 Hotels in Puerto Varas
Certificate of Excellence
Santiago, Chile
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Great Hotel and Environmentaly Concious”
4 of 5 bubbles Reviewed September 4, 2013

I stayed with my wife for a couple of days. The Hotel is great. Excelent room, well thought (the view is incredible and still you keep privacy), the restaurant is one of the best in the region and not overprice, the service was impecable and, most important for a place like Chilean Patagonia (where businesses like Salmon farming and forestry are destroying natural landscapes and tourist atractions), the hotel is environmentally concious.
The only thing to improve are the common spaces (lobby, bar, dinning room). They need more identity and cosiness.

  • Stayed July 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank fmorenog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,478 reviews from our community

Traveler rating
    1,120
    285
    53
    13
    7
See reviews for
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116
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (118)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Santiago, Chile
Level Contributor
260 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 194 helpful votes
4 of 5 bubbles Reviewed July 30, 2013

It is a very good hotel with a great restaurant in a town where there is some hard competition.

The staff had a very positive attitude although they lacked a bit of local knowledge in order to make recommendations. However, when asked to make special arrangements they had no problem and were always very prompt on complying.

The room we had a balcony with a great view to the lake. The balcony is a plus but I would not say it was a must as long as you get a view.

The spa and pool facilities were really nice, placed in the top of the hotel with a great view to the lake.

Huge fireplace!

Room Tip: MUST have an open lake view.
See more room tips
  • Stayed March 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Ignacio G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sao Paulo, SP
Level Contributor
44 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed May 14, 2013

Very Good Hotel.. unfortunatelly I was in a Business trip and cannot enjoyed all the amenities.. spa, gym. get your breakfast, watching the sunrise and the volcano in front of you is priceless! I strongly recommend.

Room Tip: There is no bad room. All of them are lake view.
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  • Stayed May 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Biondana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed May 5, 2013 via mobile

Spent three nights with the complete family of five. Three kids of 12, 10 and 7 years of age. From the beginning when we contacted the hotel for reservations and asked for family solution of two adjacent bedrooms, the hotel management gave us a nice solution. While we were located at one corner of the hotel at the fourth floor from a total of seven, with limited view of the lake and volcanoes, the rooms were well prepared for our group. An aisle door allowed us to be isolated, something desirable given the young passengers we were traveling with. Hotel service was great, buffet breakfast was nice and the restaurant while a little bit pricey had an excellent menu. The swimming pool was located at the seventh floor together with the massage rooms and the minimal equipment gym. Everything was enough for the enjoyment of three days of surrounding excursions with the basecamp at the hotel. Service personnel was great and extremely careful with passengers. The less you run into the personnel the better it becomes your experience. Would definitely go back again the next time, maybe trying a better room view with balcony.

  • Stayed May 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank CrLyon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed May 4, 2013 via mobile

Beautiful location with a superb architectural design. Personnel is kind and customer oriented.
Te pool is not the place to be at the hotel. It's ridiculously small for a hotel of this kind.
Additionally, the restaurant is good but is not the best place around (too expensive for the food quality). try other locations nearby

Stayed May 2013, traveled as a couple
Helpful?
3 Thank Jaime M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grand Teton National Park, Wyoming
Level Contributor
40 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed April 24, 2013

My wife and I were in Puerto Varas preparing for for the lakes and Andes crossing to Bariloche, Argentina. We had several options to stay in Puerto Varas and we are certainly glad we chose the Hotel Cumbres. The view of the lake towered over by the two volcanoes that you enjoy from the magnificent lobby is world class. There is a nice paved trail that is an easy walk into the town. Our room was very nice and with its great view we almost didnt want to leave. With so much going for it, one might wonder if the staff would provide good service and they certainly did. We were given a coupon for a free glass of wine and all of our questions were answered pleasantly. We plan to return to visit Puerto Varas and will stay here again.

Room Tip: I believe all rooms face the lake but if not, be sure and request one that does
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  • Stayed April 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank rangerbwm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Hague, The Netherlands
Level Contributor
107 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
5 of 5 bubbles Reviewed April 18, 2013

we loved the place. very nice interior (lobby-bar-lounge- area), good very spacious rooms, clean, excellent view towards two volcanos. not far from the center. great restaurant. very friendly staff. when they gave us a room with two separate beds, we immediately got a new room with double king bed in an even better (view) room.
nothing negative about the place really.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank liesenrut
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Cumbres Puerto Varas

Property: Hotel Cumbres Puerto Varas
Address: Av. Imperial 0561, Puerto Varas, Chile
Phone Number:
Location: Chile > Los Lagos Region > Puerto Varas
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 28 Hotels in Puerto Varas
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hotel Cumbres Puerto Varas 5*
Number of rooms: 90
Official Description (provided by the hotel):
We are a concept hotel aiming to blend the highest level of service in the region with the warmth and comfort of home, nestled in the natural beauty of Puerto Varas, in the heart of southern Chile.We invite you to be moved by the amazing views from our world class rooms, while you experience our unique style of service, designed to complement the awe-inspiring surroundings. ... more   less 
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