This is a very nice property as one can see by the reviews and ratings.The building is very well cared for and clean. The food in the restaurant is also very good ,almost too good for a property like this one. Rooms great,sheets fine, beds fine... The list goes on and on. The BEST thing about this hotel is the people who work there from the maids to the servers to the desk workers. Wonderful!!!! If this hotel falls down from a five dot rating it would be for two reasons.(1) the wi-fi system is really weak and gives poor coverage in some of the rooms. In a property of this level, it needs upgrading. (2) the MAIN property manager needs to be sent to " PeopleSchool" to learn how to relate to people.Although he is the at the top of the ladder in terms of rank, he was at the VERY bottom of the chain with regard to his people skills.We would still return to this hotel if we visited the area again.
- Official Description (provided by the hotel):
- Casa Molino is located just 7.6 kms. from downtown Puerto Varas. Nestled on the edge of Lake Llanquihue in a very enchanting area, on 15 acres of beautiful gardens. With breathtaking view of the Osorno, Calbuco, Tronador and Puntiagudo volcanoes.We offer a different concept of accommodation, intended to make each one of our guests feel at home. With a friendly and personalized service. ... more less
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