The Hotel Solace is a nice place near the center of Puerto Varas. The staff is very friendly and helpful and the rooms are fairly comfortable. We had a mini suite which included a couch and chair. Unfortunately, the couch was so soft that we sank way down into it, making it difficult to get up. The bed was comfortable enough, although we would have liked it to have been firmer. There is no air conditioning and there were no fans available, so although it was OK, we would have preferred to have the room a little cooler. The bathroom was quite small and although there was great water pressure in the shower, the tub was very slippery and had no rubber mat. There were no hand towels or washcloths, so we used the bath towels and floor mat. The included breakfast was average at best and we would not recommend eating meals in the hotel restaurant. The clerks will gladly recommend nearby restaurants ... we especially enjoyed La Marca, just a block down the street. If you like steak, this is a great choice. In fact, we ate there twice. We liked the free wifi, and the desk staff helped us verify arrangements we had made in advance. We would stay here again.if we were ever to return to Puerto Varas.
This hotel was one of several we booked through hotels.com for our trip through Chile and Argentina and was the ONLY one that was helpful in providing information before our arrival. We contacted Victor Santana by email several times requesting information about local tours and activities, transportation, rental cars etc. and each time he was very helpful and responded quickly. This service alone is reason enough to stay at the Solace. What a great employee!
- Official Description (provided by the hotel):
- Solace Hotel has been built in a modern style according to the highest standards of efficiency and qualified service. It was thought to satisfy most travelers' needs, in an environment full of warm and comfort. Its building remarks natural elements, as wood, stone, looms, among others. Wide and comfortable rooms, fine decorated and equipped to provide functionality. Warm, comfort and privacy, to have a unique and unforgettable stay. All our rooms have a privileged view to the city, main, church, Llanquihue Lake and Osorno and Calbuco Volcanoes. 07 Suites Rooms and 79 junior Suites Rooms. ... more less
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- Also Known As:
- Solace Hotel Puerto Varas