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“a nice place to be in puerto montt”

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Holiday Inn Express Puerto Montt
Ranked #1 of 21 Hotels in Puerto Montt
Certificate of Excellence
Reviewed December 28, 2013

we spent 4 pleasent days in the hotel. The place is very nice. We had a room on the eleventh floor that offered a very nice view of the sea and islands around. The room was clean, beds were comfortable ( 3 level of pillow hardness) and a the tea pot set offerd a way to have a nice cup of tea in between ( though coffe and tea should be purchsed). Breakfast is nice and the dining room offers a nice sea view. The hotel is connected to a mall (an indoor entrance on the 1st floor) where you can shop, eat light meals, buy buss tickets for the rest of the trip or things in the supermatket. The hotel is located on the city promennade- a nice place especially on weekends when all the people and kids come to spend the time. The town has a German influence (as can be seen in the main squere statu and church) and some of the German restorantes (club Alman) and bakeries are in the hotel front. It is not far from the main bus station and you can be picked from the hotel front by the tour operator.
It should be noted that the front desk is no the 11th floor. It is a real shock to get out of the taxi that stops in the first floor and enter an empty elevator hall. In this hall there is an intercome to the front desk if you need help.
We enjoyed our stay and recommand the hotel.
Smadar- Israel

Room Tip: sea view high floor
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  • Stayed: November 2013, traveled with family
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Thank smadare e
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
holidayinnaeropuerto, Director Comercial at Holiday Inn Express Puerto Montt, responded to this reviewResponded February 19, 2014

Thank you very much for your comment. We have taken note. Please be shure that our commitment is to offer our Guest the best service in town. Hope to see you son. Thank you

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64 - 70 of 909 reviews

Reviewed November 29, 2013

The hotel was able to accommodate 3 couples without reservations. The price was reasonable and the hotel quality exceeds many locations of the same chain in North America. The view over the water and town is splendid! The breakfast was excellent. There was a miscommunication about the number of nights we were staying, however the hotel dealt with the problem without a fuss.

  • Stayed: November 2013, traveled with friends
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Thank tsrowa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
holidayinnaeropuerto, Director Comercial at Holiday Inn Express Puerto Montt, responded to this reviewResponded February 19, 2014

Thank you very much for your comment. We have taken note. Please be Shure that our commitment is to offer our Guest the best service in town. Hope to see you son. Thank you

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 10, 2013

You can't beat the location or views from this hotel. Both fantastic. However, this joy is let down by a few details. The "hot" water (in the shower) is warm but not hot. It was on the cooler side of comfortable. Also, the shower head was faulty (couldn't adjust the spray). Other reviewers have commented on the coffee maker -- to say "free use of coffee maker" ( as per a sign somewhere ) then to have a sign in the room saying to buy coffee from the lounge kiosk is simply annoying. Note however that it is possible to obtain tea bags and instant coffee from the breakfast area in the morning. Additionally, the room heater / cooling appears non functional. The fan (re) circulates air, but the heating / cooling controls don't work. The room stays warm because of the afternoon sun coming in the floor to ceiling windows.

Stayed: November 2013
1  Thank CyclistSydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Puerto Montt, responded to this reviewResponded November 25, 2013

Dear CyclistSydney,

Thank you for taking the time to post a review of our property.We are happy to learn you like our location and enjoyed the views. Please accept our sincerest apologies for the inconveniences you encountered during your stay and for the negative impression you had with the poor room amenities encountered. We will certainly discuss your comments with the appropriate department. Your feedback is very important to us as this assists us in continually improving the services and facilities we have to offer to our guests.

Sincerely,

Zelyn N
Case Manager
IHGCare

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Reviewed October 27, 2013

This is a nice hotel, clean and well located. The views of the Bay are spectacular if you can get a room with ocean view, so make sure you ask. The restaurant is very basic at night, and there is no room service. Nonetheless, highly recommended.

Room Tip: Ask for ocean view.
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  • Stayed: October 2013, traveled on business
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1  Thank Gazap0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 20, 2013

I don't usually choose chain hotels while on holiday but the Holiday Inn Puerto Montt is an exception due to its location, right on the coast of the Reloncavi fiord, rooms have fantastic views of the fiord and Tenglo island right across, some rooms have balcony as well, a good spot to watch sunset.

The reception is at the 11 th floor, at the same place as the restaurant which offer superb views.
The hotel is also located inside the Mall Paseo Costanero shopping centre and has direct secure access into it, which is great in case of rainy weather.

Walk along the costanera for 2km and you'll find Angelmo's craft market and the small boats to cross to Tenglo island.
From the hotel it's about 800m to the local bus terminal where you can catch the frequent minibusses towards Puerto Varas on the shores of lago Llanquihue.

Stayed: October 2013, traveled solo
1  Thank BelTiti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 30, 2013

Good, North American style hotel. Great beds, bathroom that worked (not always the case in Chile), great breakfast room, great Wi-fi and TV with some English channels. All in all, my first choice in Puerto Montt (we stayed in another place that was very weird). But the highlight was the view. Floor to ceiling windows overlooking the Pacific. Sea otters al over the place. Windows opened allowing fresh air and the ocean smells to come in. Reception is on the 7th floor which is kind of different but no problem getting there. Doorman was great. Parking was good (in the basement below the mall; the hotel is actually built above the mall) but not totally secure (hotel takes no responsibility for property). Good value, good beds, really quiet, close to downtown restaurants (walking distance).

  • Stayed: April 2013, traveled with family
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Thank Kenoradave
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 6, 2013

Holiday Inn standard - same good food, nice-sized and clean rooms and nice and professional staff.
The big addition to the hotel is the mall connected to it: you can have your meals in one of the restaurants in it with easy access through a secret hotel door on the gym floor.

  • Stayed: June 2012, traveled with family
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Thank Avishag A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Puerto Montt

Address: Avenida Costanera s/n, Puerto Montt 0000, Chile
Phone Number:
Location: Chile > Los Lagos Region > Puerto Montt
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
Ranked #1 of 21 Hotels in Puerto Montt
Price Range: $102 - $169 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn Express Puerto Montt 3.5*
Number of rooms: 105
Official Description (provided by the hotel):
The Holiday Inn Express(R) Puerto Montt hotel's visitors have southern Chile laid out before them. Nestled between the azure waters of the Pacific and four verdant hills, dramatic and breathtaking views are the norm, not the exception. Located above a shopping center, this hotel is the perfect stay for a shopping visit to Puerto Montt. ... more   less 
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Also Known As:
Holiday Inn Express Puerto Montt Hotel Puerto Montt
Holiday Inn Puerto Montt
Puerto Montt Holiday Inn

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