Eliana is responsive and genuinely enjoys helping her visitors. She makes homemade bread, jam, and a delicious, fresh fruit salad. We were so tired of the typical breakfast included at b&b's in Chile (usually everything from a package, sugary), but her offerings were a nice, healthy surprise!
The house has about nine rooms that are small and clean, and bathrooms that are wonderfully clean. She helped us figure out our bus, made calls for us, and gave us her only map for our next destination. Very kind!!! This is probably not the cheapest place in Puerto Montt, but the service is likely better than others.