This was a good hotel. It had a very good location in Pucon, good breakfast, good value, and help with transportation etc. Our one complaint was our initial room. We wanted a room with a view and the room we got for the first 2 days of a 5 day stay did not meet that criteria. They moved us for the last 3 days to a wonderful room with a view of the volcano. However, when we got our bill, they price was the same for each day. We felt that we paid extra for the 1st 2 days and should have had a reduction. We didn't push the issue at the time, but we felt it was important to mention it in our review
- Official Description (provided by the hotel):
- Cozy familiar hostel of upper class category, 15 rooms, all with private bath room, TV, heating, some with private terrace and volcano view. Public areas are: lobby, restaurant, public sun terrace. Location is down town Pucon three squares from Casino main restaurant street, main street w. tourist agencies and lake beach. Tourist assistance in Spanish, English and German language. ... more less
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