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“Hostel Willy”
Review of Hostal Willy

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Hostal Willy
Ranked #79 of 173 Specialty Lodging in Pucon
Pucan
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Hostel Willy”
Reviewed January 19, 2014 via mobile

Hostel Willy in Pucon is a great little hostel, clean, friendly and has the best breakfast we've had whilst travelling in South America for 3 months. The location to the centre is good, and is just round the corner from the three bus stations.

Stayed January 2014
Helpful?
1 Thank Jill P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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35 reviews from our community

Traveler rating
    20
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    2
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4
13
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
London
Level Contributor
286 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 183 helpful votes
Reviewed June 13, 2012

We stayed here on New Years' eve and we enjoyed our stay here.

We stayed in the cottage next to the main hostel and along with 10 others on the same tour we all stayed together in the cottage which was a bit tight for all of us it has to be said. We found this hostel very charming and homely with a cosy wooden interior giving it an alpine feel, especially with the backdrop of the snow-capped volcano..

The furniture and beds were a bit old and the springs had gone on the mattresses and the furniture was a bit 1980's and could do with a bit of modernisation but it was very rustic and was fine for us as we were out celebrating in the town for new year.

The cottage had no air conditioning and so we found the bedrooms very hot and the curtains were light and so we were woken up as soon as the sun rose. The showers were all good with lots of hot water and the kitchen facilities were basic and could have done with a few more utensils given that there were 10 people to cater for.

The manager of the hostel was very sweet and considerate and gave us lots of snacks on new year's eve and they and their family were very nice to us and made us feel very welcome. The internet signal in the cottage wasn't great but the signal was very strong in the main hostel next to the reception area.

The location is ace and near the main street with lots of cool bars, restaurants and outdoor agencies. When booking trips be sure to shop around the outdoor agencies to get the best deals as we found the prices disparate.

This is a basic, no frills place to stay but the charm and rustic feel make it a welcoming choice.

  • Stayed December 2011, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Biffro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed May 21, 2011

we spent 5 nights at hostal willy and really liked it. we had a big room with a spacious bathroom with warm water and heating. the staff was very friendly and got a good breakfast every morning (to pay extra). they even stood up at 6 am in the morning,when we went on the volcano :-))).
water was always warm and we had a gas heating in the room.

  • Stayed April 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank nathalie1986
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Giv'atayim, Israel
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 10, 2011

Before coming to Pucon, we've checked numerous hotels online, but everything seemed quite overpriced. Since we came by car, we took a tour of the town center to search for a decent place to sleep for a reasonable charge. The municipality's info center gave us a list of dozens of hotels and hostels, which either seemed pricey or didn't look welcoming on the outside. Then we stumbled into Willy's, that looked inviting. We came in to check a room and found it clean, spacious and homey (I admit we got the suite), for a very reasonable price compared to others.
The queen size comfortable bed and the personally served breakfast (continental but tasty), as well as wifi in the room, definitely made us even happier about the place.
We recommend!

  • Stayed March 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bennyi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai (Bombay), India
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed April 20, 2009

We spent 3 nights at Hostal Willy. It has a great location in the center of town and is very clean and comfortable as a hostal. The staff however were very dissapointing.

The owners dont live on the premises but eat there and after we showed up started putting restrictions on all sorts of things. You could use the kitchen only between 8 and 10 pm. Getting onto the computer was always an issue because the staff were often on it.

And the most annoying part - every time you moved in the common area, there was someone watching you as if you are a thief, either telling you not to touch stuff or pretending to clean up after you.

It is a shame because it is a really nice hostel, but I would rather go somewhere where we are treated as guests and not an intrusion.

  • Stayed April 2009
    • Value
    • Location
    • Rooms
    • Cleanliness
Helpful?
Thank Vgupta_21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leicester, England
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed December 15, 2008

Renamed Hostal RUKA HUENEY but the same owner and management and location.

Family run, well situated, Exceptional value for money, clean and comfortable with a very good breakfast.

The room was quite big with cable TV and a good bathroom. It was comfortable.

The hosts are extremely helpful. Highly recommended and very good value for money

  • Liked — Location, and value for money
  • Stayed November 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank sydneywigston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vientiane, Laos
Level Contributor
19 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed October 28, 2007

We stayed here for one night - and that was plenty. Upon arrival, we found the manager and several friends/family glued to the television in the lounge - they all seemed surprised to see guests and watched us intently throughout our check-in process - not friendly, smiling gazes of curiosity, but rather off-putting stares. The manager (a middle-aged Chilean woman) did nothing other than show us the room and hand us a key - language barrier was no problem since my husband is Chilean /American and speaks fluent Spanish. Compared to receptions at other hostals and hotels throughout Chile, this was the most perfunctory and bordered on un-friendly.

The room was well-heated, but that's about the best I can say for it. The bed sagged terribly in the middle and the blue carpeting extended right into the bathroom, where it had become damp and a bit grubbby/ moldy from damp feet. The room (and other areas we saw) was fairly dark and did not seem to be well-maintained. We decided not to
have breakfast there in favor of a cafe down the road.

It is fairly common practice in Chile that if you are a foreigner and pay in US Dollars, the 19% VAT tax is waived. You have to provide
your passport details and a few other bits of information, but it is an easy thing and every other hostal did this. Upon leaving, the manager claimed that she'd never heard of this and that it is her son who deals with things like that. Of course, he was nowhere to be found, so we paid the extra 19%.

The price was in line with other hostals in Pucon, but for the money,
you can find much cleaner, brighter, and friendly accommodation.

  • Disliked — reception, overall ambience
  • Stayed September 2007, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank Fassia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hostal Willy

Property: Hostal Willy
Address: Arauco 570, Pucon 4920000, Chile
Location: Chile > Araucania Region > Pucon
Amenities:
Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Ski-In / Ski-Out Suites Airport Transportation
Hotel Style:
Ranked #79 of 173 Specialty Lodging in Pucon
Price Range (Based on Average Rates): $
Number of rooms: 7
Official Description (provided by the hotel):
Hostal Willy Pucon Chile: we are located in the downtown center. Service: room with private and shared bathroom and cable TV, heating and hot water, internet Wi-Fi service, breakfast optional. Tour of the area and transfer service. Great atmosphere. ... more   less 

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