The only letdown hotel of the trip. It was nice enough, though far from the town center but we had a room on the ground floor and it was noisy. The parking lot was right outside our windows but more noisy was that we could hear everything in the dining room--from late night diners to early buffet-breakfast eaters. The place was nice, friendly, and clean, though.
The distance to town is a bit of a drawback. Even though we had a car it is hard to park in Pucon so it was a hassle to drive into town.
Their heated pool is nice. Wi-fi was free but accessible only in the lounge area.More